This position is located in the Field Technology Section (FTS) of the United Nations Multidimensional Integrated Stabilization Mission in the Central African Republic (MINUSCA), duty station Bangui. The Information System Assistant will report to the Chief of the Innovation and Technology Unit.
Within the limits of delegated authority, the Information Systems Assistant will be responsible for performing the following duties:
• Assists with the planning of all information systems projects within the Mission, monitoring the progress of the systems analysis, design, development, testing and
implementation of new, moderately complex systems, and/or, participates as a member of a team with responsibility for major components of more complex systems;
• Assists with the management of the Information Systems budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs;
• Supports the development of technical specifications for the procurement of innovation equipment and contractual services, and coordinates the technical evaluation of offers and proposals received;
• Handles all aspects of contract administration including the establishment of service level agreements with vendors and charge back policy for users;
• Assists the team with the development of strategies to implement global Innovation systems projects originating out of DFS/ICTD and the Mission;
• Assists the team with the development, implementation and monitoring of information systems standards, guidelines and procedures;
• Assists the team with the development of detailed systems and other functional specifications and user documentation as required;
• Provides advice to users, analyzing user requirements and translating these into new applications; determines application systems integration and linkage issues;
• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing support, to include resolving difficult problems, advising on the use of new
techniques, monitoring transactions to measure performance and continued effectiveness of Innovation systems, etc;
• Supports the team with the development of training materials, operating and user manuals and trains staff in the use of assigned systems;
• Assists with the development of disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible;
• Researches, analyses and evaluates new technologies and makes recommendations for their deployment;
• Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc;
• Develops the yearly work plan, mentors and supervises personnel of the Unit;
• Coordinate, assist, or as may be appropriate, conduct feasibility studies, project planning and development, proofs-of-concepts, prototyping, and implementation of new technologies.
Internetworking and Infrastructure
• Participates in the development of plans for major IT systems’ projects within the mission, monitoring the progress of the design, installation and commissioning of various networks and systems;
• Contributes to the maintenance of internet working systems that includes routers and switches, operating systems’ platforms, database management systems, servers, workstations, and related equipment;
• Devises and administers disaster recovery plans; provides training for support staff in implementing these plans to ensure optimal readiness;
• Shares responsibility for the proper implementation of backup and recovery procedures;
• Maintains a regular review of the network resources access control, data security, and server and data stores security systems;
• Ensures all information security systems are properly configured and maintained;
• Supports the user access control for network resources and overall network security.
Innovation & Technology Systems
• Participates in the development of plans for major Innovation & Technology projects within the mission, monitoring the progress of installation and commissioning of various networks and systems;
• Identify ICT gaps and undertake assessments, research and/or study to determine appropriate measures to address the gaps or technology limitations.
• Undertake substantive technical engagements with internal stakeholders, including the sectors and field offices, as well as external partners and providers as deemed necessary and appropriate.
• Plan, coordinate, and design the underlying infrastructure that integrates multiple sensors and emergent force protection or sustainment technologies.
• Develop solution in Proof-of-Concept environment including testing, training and documenting infrastructure solutions.
• Provide substantive inputs on Command Control Communications Intelligence Surveillance and Reconnaissance (C4ISR) processes and systems, including interoperability, compliance with safety and security policies and regulations, integration of platforms and sensors, such as for Unmanned Aerial Systems (UAS), radars, Electro Optical/Infra Red (EO/IR) cameras, Artificial Intelligence (AI)-Machine Learning applications in the cloud and/or end computing systems;
• Develop and/or provide inputs on data science projects that include AI, Big Data, Internet of Thing (IoT) /Smart systems, GIS, cyber security, APIs, pipelines, and visualization, with relevant programming languages/frameworks (ex: Python, R, Kubernetes, Power BI, Hadoop, TensorFlow, Spark, etc.)
• Provides guidance to, and may supervise, new/junior staff, consultants, etc.
Professionalism: Knowledge of Information and Telecommunications Technologies; ability to provide specialized advice on a broad range of ICT issues for institutional conflict and post conflict environments; ability to produce technical reports ; ability to apply UN, policies and guidelines. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Technology Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology
High school diploma or equivalent is required.
Technical or vocational certificate in computer science, information systems, mathematics, statistics or related field is required.
At least eight (8) years of progressively responsible experience in Information Systems and Technology, or related area is required.
Experience providing services in the field of Information Systems and Technology or related area to or in a field operation of the United Nations common system or comparable international organization is desirable.
Experience in planning, design, coordinating, research development, security, innovation or service delivery is desirable.
Experience in Command Control Communications Intelligence Surveillance and Reconnaissance (C4ISR), emergent force protection, Internet of Thing (IOT) device deployment, or sustainment technologies is desirable.
Experience in a conflict or post-conflict setting is desirable.
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of French is desirable.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
• This position is temporarily available. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.
• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.
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