Job Opening

Posting Title: ADMINISTRATIVE OFFICER (Temporary Job Opening), P4 (Temporary Job Opening)
Department/Office: Department for General Assembly and Conference Management
Duty Station: NEW YORK
Posting Period: 03 November 2022 - 24 November 2022
Job Opening Number: 22-Administration-DGACM-194622-J-New York (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

This position is located in the Office of the Under-Secretary-General of the Department for General Assembly and Conference Management (DGACM) contributing to the integration vision for the DGACM conference management solutions. The incumbent will report to the Chief of Operations and Resource Management responsible for the Conference Event Management Umoja Extension 2 Inspira (CEM-UE2-Inspira) Project. The focus of this position is to lead business process analyses and business transformation initiatives, to implement the project plan and coordinate implementation of change requests in support of integration of various conference-management enterprise solutions (CEM) developed by DGACM with each other and with the Secretariat enterprise platforms, Umoja and Inspira. The incumbent will closely coordinate formulation and implementation of change requests with the ERPSD/DMSPC, DOS, DGACM offices in New York, Geneva, Vienna and Nairobi and counterparts in the Division of Administration. The incumbent will lead consultation with Umoja functional groups and provide expertise as the senior user representing DGACM.


Within delegated authority, the Administrative Officer will be responsible for the following

• Implements the CEM/UE2/Inspira project plan guided by the Project Manager, liaising with owners of the UN enterprise systems, formulating and submiting change requests, and evaluating efforts required by CEM project teams;

• Initiates and conducts studies and analysis to streamline and automate processes related to resource and capacity planning, resource allocation and capacity utilization, performance monitoring and key performance indicators, management and operational reporting within DGACM systems and in connection to Umoja and Inspira;

• Conducts analysis to integrate cost recovery processes and multiple workflows performed in various systems to ensure cost effective utilization of program extra-budgetary resources;

• Conducts analysis of notional cost calculation and optimizes data collection and cost
analysis processes;

• Conducts analysis to integrate language capacity planning and management between the CEM applications and Inspira, optimize recruitment practices and global language roster management;

• Reviews resource allocation and capacity planning, contractual personnel administration and payment processes, designs solutions leading to automation of manual multistep processes residing in the DGACM CEM applications and Umoja, designs and optimizes workflows and proposes data integration solutions;

• Establishes and maintains a set of sound policies, standard operating procedures which are consistent with UN policy and practice in order to ensure proper internal controls for the workflows and processes being automated and integrated.

• Leads quality assurance efforts, coordinates user acceptance testing for the DGACM users in various locations, ensures feedback and response to suppliers and developers on various modules being deployed;

• Monitors and controls CEM/UE2 project resource allocations through regular reviews; drafts routine and ad hoc outputs; and provides effective monitoring reports and data;

• Identifies deviations from the project plan and proposes corrective measures to the Chief.

• Researches, develops requirements and implements solutions for integration of quantitative and qualitative data across multiple enterprise applications and reporting platforms in close consultation and coordination with counterparts across the DGACM and other departments in the United Nations Secretariat; designs reports in consultation with the Executive Office and ensures quality control through testing and user acceptance of solutions prior to their rollout.

• Provides expert guidance and leadership to more junior staff;

• Responds to audit queries and observations;

• Performs other related duties as required, e.g., reviews of Secretariat offices and departments at headquarters/missions, operational travel programme, adequacy of departmental space requirements, and technology requirements.

• Initiates and coordinates actions covering the entire span of human resource activities, e.g., recruitment, performance appraisal, vacancy announcements, training, learning and staff development, ensuring consistency in the application of UN rules and procedures.


• PROFESSIONALISM: Knowledge of administrative, budgetary, financial and human resources policies and procedures. Ability to apply various United Nations administrative rules and regulations in work situations. Conceptual analytical and evaluative skills to conduct independent research and analysis. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.


Advanced university degree (Master’s degree or equivalent) in business or public administration, finance, accounting, law or related area. A first level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in administration, finance,
accounting, human resources management or related field at the international level with the United Nations organization, or other comparable international organization, is required.

Experience in the implementation of human resources and financial policies, regulations and rules is required.

Experience working with Human Resources modules of SAP Enterprise Resources Planning systems is required.

Experience working with service order management in SAP Enterprise Resources Planning systems is required.

Experience in extracting and analyzing data from SAP Enterprise Resources Planning systems is required.

Experience in diagraming processes in flowcharts with MS Visio, MS PowerPoint or a similar tool is required.

Experience in performance monitoring and reporting is desirable.


English and French are the working languages of the United Nations Secretariat. For this position, fluency in English is required. Knowledge of another official United Nations language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available through 28 February 2023. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or
retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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