Job Opening

Posting Title: PUBLIC INFORMATION OFFICER (Project Post), P3
Department/Office: United Nations Human Settlements Programme
Duty Station: NAIROBI
Posting Period: 20 January 2023 - 18 February 2023
Job Opening Number: 23-Public Information-UN-HABITAT-195421-R-Nairobi (E)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The UN Human Settlements Programme (UN-Habitat) is the United Nations agency responsible for Urbanization and Human Settlements mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities. Based in over 90 countries, UN-Habitat strives for adequate shelter with better living standards for all. It works with organizations at every level, including all spheres of government, civil society and the private sector to define the urban vision of tomorrow.

The position is in the External Relations, Strategy, Knowledge and Innovation Division (ERSKID). The Division promotes strategic alliances to support and promote UN-Habitat’s image and work and drives the development of relationships with its partners and the public. UN-Habitat's Communications and Media Section develops and disseminates UN-Habitat's core messages to all stakeholders and partners, raising awareness about sustainable urbanization and enhancing the profile of UN-Habitat worldwide.

This position is located in the Communications and Media Section at UN-Habitat’s Headquarters in Nairobi. Under the general guidance of the Director of the External Relations, Strategy, Knowledge and Innovation Division, and under the supervision of the Chief of Communications.

The Public Information Officer is responsible for the effective and efficient performance of the following duties:


1. Press and Media activities: Carry out media outreach functions and promote media coverage, e.g. press conferences and briefings, organizing interviews, addressing information requests, monitoring and reporting on impact of the coverage and undertaking follow up action etc. Update and maintain UN-Habitat’s Press Kit.
Develop and maintain networks with journalists, media practitioners and key partner constituencies around the world as a tool for advocating UN-Habitat's fundamental messages and work. Provide support in UN-Habitat's activities and urban issues in press releases, backgrounders, Q&A briefings etc.
Support in organizing press coverage around seminars, lectures, conferences and public events on major issues and events concerning UN-Habitat.
Support UN-Habitat’s Campaigns with communication material
Monitor and evaluate results and impact of news operations.

2. Content creation: Develop, plan and implement multi-media strategies aimed at communicating, advocating and promoting the impact of UN-Habitat’s work. Develop and supervise the preparation of information and communications products such as news stories, press releases, media alerts, e-Newsletters, and products supporting major corporate activities.
Supervise and clear the production and distribution of press materials and activities across divisions and regional offices.
Manage the promotion and news for major UN-Habitat events, including, but not limited to, the World Urban Forum, World Habitat Day and World Cities Day;
Manage the promotion and launch of major publications such as the World Cities Report. Work on multi-media outputs and support UN-Habitat’s social and digital media output; ensure photo and audiovisual coverage of key events and projects.

3. Editorial strategy and policy guidelines: Implement a cutting edge editorial strategy for the organization.
Contribute to the formulation and implementation of corporate editorial polices, objectives and guidelines that follow UN style guidelines.
Contribute to capacity building within UN-Habitat by providing advice on improving quality and style of major written outputs and communication materials to ensure effective internal and external communication.
Develop and manage editorial workflow to effectively and efficiently manage the content and deadlines.
Support the drafting and editing of reports, speeches, OpEds, statements and book forewords.

4. Liaison: Act as the communication focal point for liaising with UN-Habitat Branches and Regional offices and their communication focal points, other UN agencies and UNHQ, partner constituencies including global, regional, national and local governments, the private sector, regional organizations and civil societies on all matters pertaining to communications.

5. Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.

6. Perform any other relevant duties assigned.


PROFESSIONALISM: Knowledge of theories, concepts and approaches relevant to effective media communication and engagement; ability to develop and implement a media strategic vision and action plan for UN-Habitat’s media outreach; The ability to analyze and interpret data in support of decision-making and convey resulting information to management. understanding of the role and mandate of UN-Habitat; understanding of global and regional political trends, public attitudes and varied media platforms; establish effective collaboration and partnerships with officials at all levels inside and outside the organization; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; Uses time efficiently.

COMMUNICATION: Speaks and writes clearly, listens to others, correctly interprets messages from others and responds appropriately, Asks questions to clarify, and exhibits interest in having two way communication; Tailors language, tone, style and format to march the audience; Demonstrates openness in sharing information and keeping people informed.


Advanced University Degree (Master’s degree or equivalent) in communication, journalism, international studies or other relevant field is required. A first-level university degree in combination with the two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Work Experience

A minimum of five years of progressively responsible work experience in media and strategic communications is required.

Experience in public information in a multilingual and international environment, preferably in the UN system or a similar organization, is desirable.

Experience in establishing collaborations and liaising with officials at all levels inside and outside the organization is desirable.

Experience in technological knowledge and experience of web and social media content management is desirable.

Two (2) years or more of experience in data analytics or related area is desirable.


English and French are the working knowledge of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required; knowledge of French is desirable. Knowledge of another UN official language is desirable.

"NOTE: "fluency equals a rating of "fluent" in all four areas (read, write, speak, understand) and " Knowledge of" equals a rating of " confident" in two of the four areas.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This is a project post and appointment against this position is for an initial period of one year and may be subject to extension. Staff members are subject to the authority of the Secretary General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Qualified women that meet the requirements of this job opening are particularly encouraged to apply and will be given full consideration in accordance with the United Nations efforts to increase women participation in its workforce.

Individual Contractors and Consultants who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for or be appointed to any professional and higher temporary or fixed-term positions, within six months of the end of their current or most recent service. For such positions, at least six months need to have elapsed between the end of a consultancy or individual contract and the time of application and consideration for an appointment as a staff member under the Staff Rules and Regulations of the United Nations.

Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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