Job Opening

Posting Title: School Counsellor (Counselling and Psychosocial Support), Grade,11, 10
Job Code Title: School Counselor Psychosocial Sprt Prog
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: Field Locations
Posting Period: 13 February 2023 - 26 February 2023
Job Opening Number: 23-Programme Management-UNRWA-201504-R- (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The incumbent reports to the designated School Principal and receives technical guidance from the Education Specialist (Guidance and Counseling) or MHPSS Coordinator as applicable.


•In co-ordination with the Education Specialist (Guidance & Counseling) or (Mental Health) Psychosocial Support (MHPSS), as applicable, co-develops and implements a counseling and psychosocial programme to assist students in their personal- social, career and academic development in the school(s) s/he is assigned to (as per 4.7 ii below) in situations of (relative) normalcy and emergency situations.
•In co-ordination with the Education Specialist (Guidance & Counseling) or (MH)PSS Coordinator, coordinates all aspects of the counseling and psychosocial activities in the school(s) to which s/he is assigned, including planning, implementing, evaluating and recommending annual plans for improvement.
•Provides trainings and activities to build the capacity of teachers in the area of counselling and PSS including in times of emergency and supports teachers in identifying and addressing the needs of all children.
•Coordinates the administrative aspects with the School Principal with regard to the implementation of the school plan and the referral issues.
•Documents and reports all counseling and psychosocial support activities using appropriate forms / e-forms as developed and adopted by the Education Programme.
•Provides awareness sessions, group and individual interventions to create a positive learning environment, enhance the students’ wellbeing and achievement and develop positive students’ behavior.
•Collaborates with different UNRWA programmes: Protection, Health and Relief and Social Service (RSS), for internal referrals and provides advice to the School Principal on service providers outside UNRWA for external referrals; co-ordinates with the concerned other department staff, mainly Protection and Health to identify and address cases of child abuse and domestic violence.
•Prepares monthly reports on the counselling and PSS activities in his/her designated school(s), with achievements, challenges and plans; prepares other ad-hoc reports as required.
•Performs other duties as may be assigned by the supervisor(s).


•Relating and Networking
•Persuading and Influencing
•Applying Technical Expertise
•Planning and Organizing
•Following Instructions and Procedures


A.1 School Counsellor (Counselling and Psychosocial Support) - grade 10
i. University degree from an accredited education institution in mental health and counselling or educational counseling or in psychology.
ii. Minimum three years’ experience in delivering psychosocial activities and individual support/counselling within PSS programming (including in INGOs, NGOs, or CBOs).

A.2 School Counsellor (Counselling and Psychosocial Support) - grade 11
To progress to grade 11, School Counsellor (Counselling and Psychosocial Support) must have, in addition to qualifications under Para A.1 above:
i. Completion of five years of experience at grade 10 as a School Counselor (Counselling & Psychosocial Support) with a satisfactory performance.
ii. Completion of the service on the job training programme provided by HQ, Education Department “UNRWA Inclusive Education package: School Counselling and PSS approach, in accordance with the Framework for School Counselling for UNRWA students”.

Work Experience

•Minimum three years’ experience in delivering psychosocial activities and individual support/counselling within PSS programming (including in INGOs, NGOs, or CBOs) for grade 10. is required

•Completion of five years of experience at grade 10 as a School Counselor (Counselling & Psychosocial Support) with a satisfactory performance for grade 11. is required

• Completion of the service on the job training programme provided by HQ, Education Department “UNRWA Inclusive Education package: School Counselling and PSS approach, in accordance with the Framework for School Counselling for UNRWA students” for grade 11. is required


•Very good command of spoken and written Arabic.
•Good knowledge of English.


•Technical Test
•Competency-based Interview

Special Notice

Contract Status:

Fixed-Term Appointment for 3 years including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.


Grade 10, Monthly Salary from JD 668.300 Fils. Other benefits include Provident Fund contribution (15% of basic salary paid by the Agency) & medical insurance. Dependency allowance is subject to eligibility.

Department/Office: Programme Education

Duty Station: All Fields

Other Information:

• Ready to work in flexible duty hours scheme to cover both morning and afternoon shifts as required.

•The incumbent will administratively be assigned to a duty station by the CFEP in coordination with AEOs, i.e. he/she will be reporting to a specific School Principal, that may have at least one of the following conditions: a school in a danger-zone that are subjected to troubles, dangers, and children’s deviation, a school with a designated safe space for counselling and psychosocial support, a school with a high number of students.

Desirable Qualifications:

• Advanced degree in mental health and counselling or Educational Counseling or psychology.


When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications and progressive relevant work experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

General Information:

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•This vacancy notice is open to internal candidates and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply.

•The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded.

•Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs.

•Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities.

•UNRWA encourages applications from qualified and experienced women.

• A roster may be created from the selection exercise, and that successful candidates may be appointed to the same post. In the case of multiple or recurring posts, that a roster will be created from which the candidates will be selected for appointment;

•Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

•For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade.

•Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.

•The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.

•UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.

•The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.

•UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

•Applications from UNRWA staff member who had been demoted with deferred eligibility
for promotion will not be considered.

•Applications from Staff members who were recipients under the Early Voluntary Retirement
or Exceptional Voluntary Separation Schemes will not be considered.

•Applications from Internal candidate serving for less than one year in your current post will not be considered.

•The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, or to make an appointment with a modified job description or to change the
contract Modality.

•Provided very good understanding of the context of Palestine refugees and UNRWA operations.

•A candidate is not eligible for consideration if he or she was short-listed and found not suitable for the same post within the previous 12 months unless the post description has since been altered by 30% or more, as determined by ODCS.

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Sorry, this job opening is no longer available.
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