Job Opening

Posting Title: Public Information Officer, P3
Department/Office: United Nations Office on Drugs and Crime
Duty Station: VIENNA
Posting Period: 15 March 2023 - 13 April 2023
Job Opening Number: 23-Public Information-UNODC-203185-R-Vienna (E)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Human Trafficking and Migrant Smuggling Section (HTMSS), Organized Crime and Illicit Trafficking Branch (OCB), Division for Treaty Affairs (DTA), United Nations Office on Drugs and Crime (UNODC), in Vienna. The incumbent will work under the direct supervision of the Team Leader of Section’s Management, Monitoring and Evaluation Team and the overall supervision of the Chief of Human Trafficking and Migrant Smuggling Section.

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Within assigned authority, the Public Information Officer will be responsible for the following specific tasks:

• Ensure implementation of information programmes and campaigns to publicize the work of HTMSS Global Programmes against Human Trafficking and Migrant Smuggling through the organization of major events, the drafting of information material and the production of communication products such as audio-visual materials, press releases, radio spots, website stories, podcasts etc.
• Monitor and analyze media impact and trends on human trafficking and migrant smuggling to ensure an agile approach; identify issues and advise on appropriate action/responses; produce social media assets, undertake research, determine appropriate platforms and target audiences, prepare communication plans, write drafts, and obtain clearances prior to publication; develop or participate in the development and implementation of social media strategies for campaigns on priority issues.
• Develop, update and implement a coherent media plan for the Section in conjunction with overarching communication goals and UNODC’s Communication Action Plan; undertake daily messaging and outreach on human trafficking and migrant smuggling issues on the HTMSS Twitter account and other social and electronic media platforms to increase visibility of the Global Programmes; draft press releases and webstories; monitor impact and report on progress; take appropriate follow-up action.
• Cooperate and liaise closely with the UNODC Advocacy Section (AS), particularly regarding brand and messaging coherence, and also in terms of the Advocacy Section being one of the main leads in implementing the UNODC Communications Action Plan.
• Liaise with various media service providers (artistic and technical) in Austria and other countries to organize interviews, facilitate the production of radio and television public service announcements, video news releases and other public information materials.
• Develop multimedia content (social media videos, quote cards, GIFs, audio soundbites, podcasts); plan, schedule and disseminate social media assets using tools available (Trello, Twitter Studio); align social media with the Section’s webpage content.
• Organize public events and work with external partners on joint advocacy initiatives; initiate and sustain professional relationships with key constituencies and UN partners; coordinate closely with UNODC’s Advocacy Section as part of the UN Global Communications Department.
• Collect and analyze data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Maintain and regularly update the Section’s website and provide other relevant content.
• Perform other work-related duties as required.


Professionalism: Has good knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, media operations, marketing and promotion, audience outreach, message targeting. Has ability to analyze and integrate diverse information from varied sources. Has ability to identify public affairs issues, opportunities and risks in an international environment. Has ability to handle sensitive situations with target audiences and cultivate productive relationships. Has knowledge of relevant policies and business activities/issues. Has ability to manage global social media outreach in a professional setting. Has ability to implement social media campaigns. Has ability to monitor and report on social media trends and impact. Has ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.


Advanced university degree (Master’s degree or equivalent) in communications, journalism, social sciences or a related field is required.

A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible professional experience in journalism, communications, media production or related fields is required.

Work experience in preparing global/international campaigns, communication plans, scripts, press releases and news videos is required.

Work experience in managing social media platforms is required.

Work experience in filming and editing short video pieces and taking photographs is required.

Experience within the United Nations system and/or a similar international organization is desirable.

Experience in data analytics or related area is desirable.

Experience in public campaigns on human trafficking and/or migrant smuggling is desirable.


English and French are the working languages of the United Nations Secretariat. For this position, fluency in English is required. Knowledge of French or Spanish is desirable. Knowledge of another United Nations official language is an advantage.


Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice

This is a project post. Appointment against this position is for an initial period of one year. Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

Vienna is classified in the H category (family duty station).

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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