Job Opening

Department/Office: United Nations Logistic Base
Duty Station: VALENCIA
Posting Period: 15 May 2023 - 13 June 2023
Job Opening Number: 23-Telecommunications Technology-UNLB-207767-R-Valencia (M)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information, and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political missions, Agencies, Funds, and Programmes of the UN system worldwide.

This position is located in the Technology Infrastructure Support Unit (TISU) of the Infrastructure Operations Section (IOS) within the Service for Geospatial, Information, and Telecommunication Technology (SGITT) at UNGSC, Valencia, Spain.

The incumbent will report to the Chief TISU or other designated officer.


Within delegated authority, the Telecommunications Assistant will be responsible for the following duties:
• Assist in managing contracts and services in the Technology Infrastructure Support Unit.
• Supervises assigned personnel in the Unit and coordinates their activities to ensure that all tasks are completed accurately and in a timely manner.
• Ensures that guidelines for Procedures, and Accountability are fully complied with as described in the various Administrative and/or Information Circulars the Administration sends to all staff members.
• Coordinates with other teams in the Unit in order to improve/automate the handling of the assigned duties.
• Oversees issues/return/handover of equipment and tools and ensures that inventory records are accurately maintained.
• Prepares recurring reports on telecommunication services accounts, noting problems resulting from excess expenditure on the unit Projects and tasks.
• Calculates and compiles cost estimates and projected budget requirements and assists in preparation of budget and audit reports.
• Prepares and delivers statements of accounts both internal and external service providers for appropriate action.
• Liaises with officials from service providers, UN agencies, Funds, and Program staff members in connection with the Unit -related matters ensuring they are in compliance with standing instructions and procedures to avoid abuse of the telecommunication system.
• Prepares business-related memoranda and facsimile correspondence in response to queries from Technology Service Provider companies, providers and staff members.
• Assesses and evaluates costs of all services received and provides reports as required, on cost trends and variations in the billing of all services being utilised.
• Addresses complaints, anomalies, queries and clarifications on the Unit's billing procedures and structures in an efficient, effective, and polite manner.
• Ensures that clear and accurate records of all services, contracts, documentation and invoices are maintained.
• Follows up on outstanding payments and recovery of charges.
• Maintains electronic records of all expenditures for units relevant contracts, and commercial communications of the Mission and provides SGITT budget officer with this information on a regular basis.
• Maintains comprehensive configuration system , change management and correspondence for all telecommunication and Technology Infrastrucutre systems.
• Ensures that all relevant documents are scanned and electronically stored before being archived.
• Assumes responsibility for the stock of all telecommunication and technology infrastructure purchased for the unit.
• Monitors the physical inventory of stocked items on a regular basis to ensure accuracy of records and location of property.
• Issues equipment and enters the records in the control system.
• Manages and maintains a comprehensive electronic database of expendable and non-expendable items using UN enterprise system.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Performs other duties as assigned.


• Professionalism: Knowledge of organizational information infrastructure, including hardware and software application systems. Ability to conduct research and gather information from a wide variety of standard and non-standard. Ability to respond to changing requirements and assignments and apply good judgment in the context of the assignments given. Ability to prepare and deliver presentations and reports on the unit’s tasks and projects. Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines achieving results; is motivated by professional rather than personal concerns; shows persistence when facing difficult problems or challenges; remains calm in stressful situations. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Commitment to implementing gender equality by ensuring the equal participation and full involvement of women and men in all as of work.

• Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' points of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies client's needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to the client.

• Technological Awareness: Keeps abreast of available technology. Understands the applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.


High school diploma or equivalent is required.

Job - Specific Qualification

ITIL Foundation is desirable.

Data Center Design, Architect or installation Foundation/Basics Training is desirable.

Telephony, Data Cabling, Fiber Optics installation or testing Training are desirable.

PowerBI or PI Vision Reporting and Visualization Training is desirable.

Work Experience

A minimum of seven (7) years of progressively responsible work experience in telecommunications network is required.

Experience in Data Center management, such as power management, HVAC systems, Water Systems, and Building Management Systems is desirable.

Experience with the Internet of Things (IoT) Platform is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.


Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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