Job Opening

Posting Title: Information Technology Officer (Database Manager), DPS/ITS, P3
Department/Office: International Trade Centre
Duty Station: GENEVA
Posting Period: 10 May 2023 - 10 June 2023
Job Opening Number: 23-Information Management Systems-ITC-208851-R-Geneva (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The position is located in the Information Systems and Development Unit which has responsibility for the development of new information applications and systems for the ITC and seeks to provide proactive services to client departments of the ITC in meeting their IT development needs. This post is funded by Trade and Market Intelligence section. This Unit is one of two reporting to the Chief of the Information Technology and Systems, the other Unit being responsible for IT Operations. This P-3 position is one of a number professional information systems officers reporting to the Team Leader of the Information Systems & Development Unit for TMI projects.


Under the overall guidance and the oversight of the Chief of Information Technology and the Market Analyst in DMD/TMI the successful candidate shall:

Managerial duties and responsibilities
• Provide technical guidance to other staff concerning database design, security and large data optimisation and performance. He/she will be required to supervise junior staff, consultants and interns, provide work packages and give clear direction and monitor performance. He/she will be required to work closely with database hosting vendors, consultants and other technical orientated stakeholders and business owners in designing, developing and realising new solutions centred on large volumes of data.

Technical duties and responsibilities
Ensure that all ITC administrative and trade -related databases are designed in a scalable, cost effective methodology against industry best practices. The data must be secured, optimised and available as per agreed business requirements for internal and external user community.
• Monitor performance and manage all databases parameters to provide quick, efficient query responses to front-end users (query optimization) customize databases and queries for specific needs; optimize queries to improve response time for users.
• Design and develop data models and database architecture, refine the logical design so that it can be translated into a specific data model.
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security is optimal. Make regular backups of ITC data to ensure that storage, archiving, back-up, restore and recovery procedures are functioning correctly.
• Apply sound capacity and data expansion planning to ensure available and database operation are not compromised.
• Automate data uploading processes with email notification systems.


• PROFESSIONALISM: Demonstrated proficiency in all aspects of database management and analysis including MS SQL, MY SQL and other relational databases and cube orientated databases. Solid knowledge of database analysis and design techniques, testing, debugging, and documentation standards, storage and internal systems. Knowledge of information technology/information management, particularly in systems analysis, database design and programming. Knowledge of several high level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems; good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

• MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports staff when they make mistakes. Actively supports the development and career aspirations of staff. Appraises performance fairly.


Advanced university degree (Master’s degree or equivalent) in computer science or closely related field.

A first-level university degree in computer science or closely related field in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Recognized Cloud Certification preferably in AWS/Azure is desirable.

Work Experience

A minimum seven years of relevant experience in developing database structures,
and ETL processes and managing database servers including Backup, Restore and Logs
management is required.

Experience supporting cross-functional teams and collaborating with stakeholders is required.

Experience with database programming languages (SQL, etc.) is required.

Experience in adapting to changing technical environment and adapting the business solutions to maximize business benefits is desirable.

Experience with MS SQL Server 2019 through 2022 and SSIS packages is desirable.

Experience in large database design, maintenance and support in complex IT environments is desirable

Experience in MongoDB/PostgreSQL or similar NoSQL database is desirable.

Experience of managing /Azure cloud environment is desirable.


For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

The conditions of service are governed by the United Nations Staff Rules and Regulations. This is a fixed term appointment for an initial period of one (1) year.
ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy work/life balance and to allow all staff members to express and develop their talents fully.
Applications from women and nationalities from developing and least developing countries are particularly encouraged to apply.
Applicants will be contacted only if they are under serious consideration.
For information on salary and entitlements, please consult the International Civil Service Commission website:

United Nations Considerations

In accordance with the United Nations Staff Regulations and Rules, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Candidates will not be considered for employment with ITC if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the Inspira account-holder homepage.

The evaluation of applicants will be conducted based on the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances, and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

ITC does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ITC are fraudulent and should be disregarded.

Sorry, this job opening is no longer available.
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