Job Opening

Posting Title: INTERN – Administrative Services Section (International), I (Temporary Job Opening)
Department/Office: United Nations Relief and Works Agency (UNRWA)
Duty Station: HQ Amman
Posting Period: 31 May 2023 - 13 June 2023
Job Opening Number: 23-Logistics and Supply Chain-UNRWA-210408-J- (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

If you are passionate about Administration, Travel Management, Facility Management, Procurement, Logistics, Event Management and Property Management and other related topics, in support of making a lasting difference for Palestine refugees, an internship with UNRWA will give you the opportunity to work on the provision of advice, training and assistance on matters and policies relating to UNRWA's mandate and areas of operation within the Central Support Services Division, in UNRWA-HQ Amman.

UNRWA human development and humanitarian services encompass primary and vocational education, primary health care, relief and social services, infrastructure and camp improvement, microfinance and emergency response, including in situations of armed conflict.

The mandate of the Central Support Services Division (CSSD) is to ensure continued efficient, effective and high-quality support for substantive programmes in Headquarters and Field Offices in the areas of procurement, travel management, and other general administrative services.

CSSD is composed of 70 staff members.


The Intern will be provided with an in-depth orientation and on-going guidance and supervision by the team lead of the Administrative Services Section. Other team members and CSSD staff will work with the Intern on a day-to-day basis to ensure that the selected the incumbent assimilates and understands his/her duties and responsibilities and performs his/her work with due diligence.

The Head of Administrative Services Section will hold Performance Appraisal sessions with the incumbent at scheduled intervals. Constructive feedback will be provided on how the Intern can improve his/her skills and further development The Intern will be responsible for the following duties:

Provide support to the development, re-design and/or the update of Policies (directives, manuals, SOPs, guidelines, instructions) related to Administration, Facility, Travel, Event management, Logistics, Printing Centre, Property and Asset Management, and other related areas.

Assist and contribute to the drafting and preparation of periodical and ad hoc statistical reports, presentations for agency-wide activities related to Administration, Facility, Travel Event management, Logistics, Printing Centre, Property and Asset Management, and other related areas, aiming at enhancing efficiency and compliance.

Provide direct assistance and contribution to presentations, accuracy, completeness, and correctness of data available in information systems, platforms and tools used by UNRWA (HQ and field offices) to manage activities related to Administration, Facility, Travel Event management, Logistics, Printing Centre, Property and Asset Management, and other related areas.

Support compliance reviews and due diligence checks and verifications, using different tools and processes, in line with the internal vendor management processes and procedures.¿Assist with periodic reviews of vendor data to ensure compliance. Carry out spot checks on vendors, in line with the established KPIs and monitoring mechanisms.

Assist the planning, preparation and delivery of training to stakeholders.

Assist the preparation of periodic and ad-hoc reports as well as technical reports and provides final statistical data after conducting the required analysis and verification. Support the monitoring of budget with monthly financial analysis and reporting.

Assist the drafting and preparation of a variety of Administration related documents, contracts, communications, guidelines, instructions, etc.

Performs other duties as may be assigned by the supervisor(s).¿¿


• Advanced level of analysis and understanding skills

• Knowledge of Microsoft Office

• Communication skills

• Analyzing


Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or the final academic year of a first university degree programme (minimum bachelor's level or equivalent), with major area of study in economics, business administration, supply chain, logistics, international trade or related field.

Work Experience

No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.

Specialization in Administration, Event Management, Travel and Logistics and Facility Management, and other related areas is desirable.

Experience in a professional office environment is an asset is desirable.

Knowledge of Arabic is not mandatory, but an asset is desirable.

Special Notice

Interns are not financially remunerated by the UNRWA. Costs and arrangements for travel,
visas, accommodation and living expenses are the responsibility of interns or their sponsoring
In the context of the COVID-19 pandemic, applicants may be requested to undertake the
internship remotely in view of constraints regarding visa issuance, international travel and
access to UN premises. Applicants must be willing and prepared to undertake the internship
remotely for a part or the entirety of the internship.
A completed online application (Cover Note and Personal History Profile) is required.
Incomplete applications will not be reviewed.
The Cover Note must include:
•Degree Programme (What are you currently studying? Include any relevant course work
•Graduation Date (When will you graduate or when did you graduate from the programme?)
•Explain why you are the best candidate for this specific internship, including any relevant
internship or other experience.
•Explain your interest in the UNRWA Internship Programme.
In your online Personal History Profile, be sure to include all past work and academic
experiences, and three references.
Due to the high volume of applications received, ONLY successful candidates will be
Only those applicants shortlisted for interview will be contacted.
UNRWA staff and complementary personnel are expected to uphold the highest standards of
integrity, neutrality and impartiality at all times. This includes respect for and commitment to
human rights, diversity, and non-violent means of dealing with all kinds of conflict. Only
persons who fully and unconditionally commit to these values should consider applying for
UNRWA jobs. UNRWA is an equal opportunity employer and welcomes applications from
both women and men. UNRWA encourages applications from qualified women.
UNRWA will not be responsible for the costs of travel, visa, accommodation, or any other
costs related to the placement. All costs connected with an intern's participation must be borne
by the intern, including arrangements for travel (including to and from the office), visas,
accommodation, etc., as applicable. Interns will be solely responsible to secure visas, where
necessary. In principle, applicants should be able to travel in the Agency's area of operations
in the Middle East.
At the stage of acceptance of an internship placement, interns must prove to the satisfaction of
UNRWA that they have adequate medical and accident insurance coverage prior to
commencing the placement.
Intern placements shall not constitute employment by UNRWA. Interns are considered to be
complementary personnel with non-staff status. The purpose of the internship program is not
to lead to further employment with UNRWA but to complement an intern's studies.
Therefore, there should be no expectation of employment at the end of an internship. Interns
are eligible to apply as external candidates for UNRWA staff vacancies in accordance with
normal selection procedures.
UNRWA is a non-smoking environment.

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Sorry, this job opening is no longer available.
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