Job Opening

Posting Title: Team Assistant
Job Code Title: TEAM ASSISTANT
Department/Office: UNITED NATIONS OFFICE AT GENEVA
Duty Station: GENEVA
Posting Period: 03 February 2016 - 03 March 2016
Job Opening Number: 16-Administration-UNOG-54813-R-Geneva (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Special Notice

Recruitment for this position is done on a local basis. This post is subject to the availability of funding.

Passing the United Nations Administrative Assessment Support Test (ASAT) or the Global General Services Test (GGST) at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, or ICTY is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat. A convocation will be sent by email only to candidates who meet the requirements.

Vacancies at G1-G4 levels are open to both internal and external candidates, including staff members on temporary appointments. However, priority consideration will be given to existing serving staff members. New external candidates will only be considered when a serving staff member holding a Fixed-Term or Temporary Appointment at the time of application cannot be identified.

New external candidates, if selected, will be granted a temporary appointment for 364 days.

Qualifying years of experience are calculated following the date of receipt of a high-school diploma or the equivalent certification. Please indicate the percentage of the working period for all jobs.

Org. Setting and Reporting

This position is located in the Geneva Umoja Site Team, part of UNOG, Division of Administration, Financial Resources Management Service (UNOG/DA/FRMS).

Responsibilities

Under the direct supervision of the Chief of the Umoja Team, the Team Assistant will be responsible for the following duties, with a particular focus in the areas of travel and human resources:

• Acts as focal point for receipt and processing of user requests related to Umoja and other administrative systems
• Provides basic user production support on Umoja and relevant administrative software systems applications in assigned functional area.
• Contributes to the planning, specification, design, development, implementation and maintenance of administrative processes, both through a system and off-line.
• Contributes to the integration of administrative processes for their efficient implementation, within Umoja as well as with other administrative systems and off-line processes.
• Works with senior administrative staff on the definition and specification of requirements; builds, tests and modifies prototype application software based on detailed instructions.
• Performs ongoing reviews with users and developers and responds to requirements.
• Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies.
• Provides training in the areas of functional specialization and in general in the usage of Umoja and other administrative systems.
• Performs other related duties as required.

Competencies

• Professionalism: Very good understanding of administrative processes and their impact on work efficiency, as they are implemented through administrative systems. Good technical skills, ability to participate in development and maintenance of applications, provide user support. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Education

High school diploma or equivalent.

Work Experience

A minimum of three (3) years of experience in general office support or related area of which one (1) year preferably within the United Nations.
Proven experience in user support (i.e. help desk, process analysis and improvement) and data and database management is required.
Experience of Umoja in one or several specialized areas such as Human Resources organizational management, travel, etc. is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of French is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Sorry, this job opening is no longer available.
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