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Job Opening

Posting Title: Chief of Section, Programme Management
Job Code Title: Chief of Section, Programme Management
Duty Station: NEW YORK
Posting Period: 19 April 2016 - 17 June 2016
Job Opening Number: 16-Programme Management-DM OHRM-58746-R-New York (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Special Notice

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
- This vacancy is subject to availability of post. Staff members of the United Nations Secretariat must fulfill the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover note.

Org. Setting and Reporting

The position of Chief of Section (Programme Management) is with the Emergency Preparedness and Support Team (EPST), a dedicated capacity within the Learning, Development and Human Resources Services Division (LDSD), Office of Human Resources Management of the Department of Management (OHRM), Department of Management, New York. The Team provides support in emergency preparedness, coordination of essential support including referrals to medical, psychological, welfare and administrative support and post response services to staff and families to those who perish or are injured as a result of a malicious act, natural disaster, emergency or other critical incidents.


Within delegated authority, the Chief of Section will be responsible for the following.

•Provides policy guidance on emergency preparedness and support strategy development and management of the implementation of overall strategies and intra and inter-divisional/departmental policies and procedures on emergency management
•Plans, leads and coordinate OHRM’s capabilities in collaboration with internal partners with respect to staff preparedness, emergency response and post-incident continuous support to staff, families and survivors of malicious incidents, natural disasters, emergencies and other critical incidents.
•Identifies and strengthens collaboration with focal points within the United Nations Secretariat, United Nations agencies, funds and programmes and with outside organizations regarding policies and processes related to enhancing support to staff and families on casualty management, victim and survivor support.
•Leads the conceptualization and development of new channels of collaboration and harmonization between partners and clients and continuous strengthening of advocacy, communication and capacity building in staff preparedness and response.
•Manages, supervises and carries out the work programme of the Section under his/her responsibility. Co-ordinates the work carried out by the Section; provides programmatic and substantive reviews of drafts prepared by others.
•Provides guidance and advisory services to managers and staff on interpretation and application of emergency preparedness related policies, regulations and rules and guidance on exceptions and special measures.
•Leads the drafting of reports and participate and/or lead special emergency preparedness-related human resources projects and initiatives, drawing upon international best practices.
•Coordinates efforts, including those of the United Nations Secretariat and inter-agency groups that are tasked with examining and strengthening mechanisms and services for survivors and family members, (e.g., UN Human Resources Network, Inter Agency Security Management Network, Secretariat working groups - Support to Staff and families, and the Organizational Resilience Management System);
•Periodically, leads OHRM's review of initiatives put in place to provide support to United Nations staff, and their families, who are affected by malicious acts and natural disasters.
•Support and coordinate staff welfare and administrative support for United Nations staff and their families affected by critical incidents, including access to counselling services, expeditious settlements of claims and compensation resulting from loss of life and injuries to staff and UN personnel, convening of memorial ceremonies and related commemorative events.
•Keeps abreast of developments in various areas of human resources management and support to staff and survivors.
•Prepares inputs for the work programme of the Section, determining priorities, and allocating resources for the completion of outputs and their timely delivery.
•Carries out programmatic/administrative tasks necessary for the functioning of the Section, including preparation of the Strategic Framework inputs and budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance (PAS), interviews of candidates for job openings and evaluation of candidates.
•Recruits staff for Section taking due account geographical and gender balance and other institutional values.
•Manages, guides, develops and trains staff under his/her supervision.
•Fosters teamwork and communication among staff in the Section and across organizational boundaries.
•Participates in international, regional or national meetings and provides programmatic/substantive expertise on an issue, or hold programmatic/substantive and organizational discussions with representatives of other institutions.


Knowledge of specific areas being supervised. Demonstrated ability in communicating with empathy and sensitivity. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Planning & Organizing:
Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Client Orientation:
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands.

Judgement/ Decision-making:
Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.


Advanced university degree (Master’s degree or equivalent degree) in human resources management, business or public administration, law or related field. A first-level university degree in any of these fields, in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of ten years of progressively responsible experience in human resources management, programme management and administration and/or emergency preparedness and response or related area is required. Experience supporting staff and families affected by emergency episodes is required. Practical experience with the planning and delivery of human resources services emergency preparedness, response and post incident support in conflict and post-conflict field operations mounted by the United Nations (including UN peacekeeping, political missions, agencies, funds and programmes) or similar international or non-governmental organization(s) is highly desirable. Experience in providing support in critical incident situations is desirable.


English and French are the working languages of the UN Secretariat. For this position, fluency in English (both oral and written) is required; knowledge of French is highly desirable. Knowledge of another UN official language is an advantage


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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