Job Opening

Posting Title: Human Resources Officer (Umoja Functional Expert) [Filled from Roster]
Duty Station: GENEVA
Posting Period: 27 June 2016 - 21 July 2016
Job Opening Number: 16-Human Resources-UNOG-61668-R-Geneva (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Special Notice

Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in UNOG Department, Division of Administration, Umoja Team. The Human Resources Officer reports to the Senior ERP Coordinator for Geneva.


Within limits of delegated authority, the Human Resources Officer (Umoja Functional Expert) will be responsible for the following duties:

•Recommends, develops and implements processes and systems to support new human resources, organizational management, health and life insurance and payroll policies, practices and procedures to meet the evolving needs of the Organization. Elaborates guidelines and Special Operating Procedures (SOPs) for use of such processes and systems.
•Monitors and ensures the optimal implementation of human resources, organizational management, health and life insurance and payroll policies, and practices through administrative processes and systems.
•Monitors, reviews and provides advice on the implementation, application and sustainability of human resources policies, regulations and rules and their processing in Umoja, as well as on related exceptions.
•Participates in and/or leads a team working on special human resources, organizational management, health and life insurance and payroll projects.
•Prepares , monitors and analyses various reports and statistics.
•Evaluates effectiveness and impact of administrative operations programmes in the areas of human resources, organizational management, health and life insurance and payroll, and recommends ways to enhance effectiveness and impact.
•Analyses business processes in related areas and provides advice on enhancing and re-engineering such processes, as well as identifying business opportunities in cross-functional areas.
•Participates in task forces and working groups identifying issues/problems, formulating policies and guidelines, and establishing new procedures and processes.
•Participates in system troubleshooting and liases with the Umoja technical team on resolving system deficiencies, proposes solutions for stabilization of Umoja and its customization to business processes.
•Identifies training needs and plans, organizes, develops, coordinates and administers the training and examinations related to the implementation and operation of processes and systems for human resources, organizational management, health and life insurance and payroll.
•Takes part in testing and validation of new system developments and disseminate information regarding system enhancements to end-users including HR Partners, Payroll and Organizational Management Administrators, etc.
•Keeps abreast of developments in various areas of human resources, organizational management, health and life insurance and payroll, as well as technical upgrades of Umoja in these areas.

•Supports human resources, organizational management, health and life insurance and payroll user- community in the efficient and consistent use of Umoja
•Provides services and support to staff, managers, client representative in the areas of human resources, organizational management, health and life insurance and payroll as required
•May be assigned other ad-hoc duties as required.


• PROFESSIONALISM: Knowledge of UN Common System human resources, organizational management, health and life insurance and/or payroll policies, practices and procedures and ability to apply them in an organizational setting. Knowledge of business process and complex information systems design, development, management, implementation and maintenance. Conceptual and strategic analytical capacity to understand information system and business operational issues. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.


Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, organizational management, information systems or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in human resources management, administration or related area is required, including at least three years in business process re-engineering , ERP implementation or upgrade projects in such areas as human resources management, organizational management, health and life insurance or payroll. Experience in the implementation of UN Staff Regulations and Rules, human resources policies, procedures, processes into Umoja or similar ERP system is highly desirable. Experience in or exposure to benefit and staff administration in the UN Common System is desirable.


English and French are the two working languages of the United Nations Secretariat. For the post advertised, fluency in English and French is required. Knowledge of another UN official language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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