Job Opening

Posting Title: Chief of the Public Information Unit, P4
Duty Station: SANTIAGO
Posting Period: 06 January 2017 - 19 February 2017
Job Opening Number: 17-Public Information-ECLAC-72576-R-Santiago (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Special Notice

- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in the Public Information Unit, Office of the Executive Secretary. The Public Information Unit reports to the Executive Secretary.

The Economic Commission for Latin America and the Caribbean is one of the five regional Commissions of the United Nations. It was founded in 1948 with the purpose of contributing to the region's economic and social development. Its mission includes the design, monitoring and evaluation of public policies and the provision of advisory services, expertise and training to Governments, as well as support for regional and international cooperation and coordination activities. Please visit our website at for further information.


Under the overall supervision of the Executive Secretary, the Public Information Officer will be responsible for the following duties:

•Takes the lead in strategy, planning, development and implementation of the overall public information strategy of ECLAC, in order to keep the public well informed of the United Nations’ and in particular of the Commission’s goals and activities and to promote its branding and positioning in the news market at the country, regional and global level.
•Coordinates large, complex communications campaigns (e.g. regional promotion initiatives, public information programmes , broad-reaching subject specific issues, etc.); where appropriate, works with departments, funds and agencies to develop ways to implement campaigns system-wide and to incorporate the campaign message and themes into all relevant events and products.
•Provides advice and expertise to the Executive Secretary and the Deputy Executive Secretary, senior officers and other public information staff on conceptual strategy development and the implementation of overall public information strategies and intra and inter-divisional/departmental policies and procedures on that matter and a range of public affairs issues, methods, and approaches; anticipates and resolves communications/public relations issues/problems. Monitors and analyzes current events, public opinion and press, identifies issues and trends, advises management on appropriate action/response; provides recommendations regarding public information risk analysis, damage control and crisis management. Prepares or oversees preparation of a diverse range of information communications products in support of major campaign initiatives. Develops, oversees the preparation, and provides a wide array of public information materials (e.g. press kits, press releases, feature articles, booklets, infographics, backgrounders, audio-visual materials, radio spot programs) to be disseminated both through traditional media and new social media. Manages ECLAC website’s sections related to public information, specifically including the Homepage (News, Events, Videos and Executive Secretary). Evaluates results and impact of communications activities; reports on developments, trends and attitudes regarding ECLAC and the UN.
•Builds information networks; plans and oversees maintenance of publicly accessible information materials on the United Nations; plans and develops outreach activities.
•Coordinates the day-to-day substantive and administrative activities of the Unit, interpreting and disseminating policy, providing procedural advice, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results
•Leads and directs a team of public information officers and assistants; plans and allocates work assignments; coaches, mentors, and evaluates staff; participates in recruitment and selection of new staff and in the development of training programs.
•Contributes to ECLAC knowledge management strategy, as part of the ECLAC Knowledge Management Group, under the supervision of the Deputy Executive Secretary.
•Prepares speeches, statements, Op-eds, blog entries, briefing notes/talking points and written communication for the Executive Secretary and other senior officials as needed, ensuring high level of consistency, accuracy, content and presentation for a wide variety of audiences.
•Maintain liaison with ECLAC Divisions, Subregional and national offices to maximize strategic communications, and provide support in relation to advocacy efforts at the highest level.


-Professionalism: Knowledge of different aspects of public information and communication of the United Nations. Ability to address a range of issues in the context of political developments, public attitudes and local conditions with emphasis on Latin America and the Caribbean. Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Fluent on a wide array of socio economic development topics. Ability to write in a conversational tone weaving various elements of a presentation together in a way that is both comprehensive and makes sense to an audience. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
-Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
-Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.


Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in public information, journalism, international relations, public administration or related area is required. At least four years of experience on speech writing for Senior Officials at international organizations or governments is required.


English and French are the working languages of the UN Secretariat. For this post, fluency in Spanish and English is required. Working knowledge of French or Portuguese is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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