Job Opening

Posting Title: Public Information Officer, P3
Job Code Title: PUBLIC INFORMATION OFFICER
Department/Office: Department of Public Information
Duty Station: NEW YORK
Posting Period: 13 February 2017 - 29 March 2017
Job Opening Number: 17-Public Information-DPI-73346-R-New York (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Special Notice

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in the Development Business Unit, Sales and Marketing Section, Outreach Division in the Department of Public Information. The Sales and Marketing Section is part of the Outreach Division of the Department of Public Information. It works to promote the United Nations' knowledge, communication, and outreach objectives by publishing, selling, distributing, and licensing print and electronic publications, periodicals and databases that disseminate the United Nations' knowledge, studies, and data. It publishes titles aimed at a broad public, as well as electronic products and services for individual readers and institutions. Development Business Unit (DBU) is the official website that publishes daily procurement notices and contract awards from partners at the World Bank, the Inter-American Development Bank, the Asian Development Bank, the European Bank for Reconstruction and Development, the African Development Bank, the Islamic Development Bank, the Millennium Challenge Corporation, national governments, the United Nations' agencies and more. Development Business delivers timely and consolidated information on contract opportunities in the developing world to its global audience. Access is available through paid subscription for the private and public sector. Development Business collaborates actively with regional entities and organizations with local expertise. Through the establishment of cross-promotional arrangements, it seeks to multiply its outreach effectiveness and offer valuable networking opportunities to its subscribers. The incumbent reports to the Chief of Sales and Marketing Section.

Responsibilities

Within delegated authority, the Public Information Officer will be responsible for the following:

•Ensures implementation of DB through drafting promotion and marketing strategies, coordinating efforts, monitoring and reporting on progress, taking appropriate follow-up action, and analyzing the outcome.
•Monitors and analyzes the global procurement publishing market, including conducting market research and data analysis (CRM, traffic reports, surveys), in order to understand competition and trends, identifies issues that affect the marketing and sales of the DB website, and takes appropriate action to address these issues in promotion and marketing strategies.
•Undertakes activities to promote DB, to include participating in and organizing events, disseminating promotional materials, and creating agent partnerships and/or conducting digital marketing campaigns.
•Oversees the DB programme including financial and budgetary supervision and analysis to measure productivity and evaluate allocation of appropriate resources.
•Oversees the production of daily publication schedules with content from multilateral development banks and the customer relationship management of international registered subscribers, ensuring that the DB online platform runs optimally and with up-to-date technologies.
•Initiates and sustains professional relationships and partnerships with key constituencies including procurement experts in multilateral development banks, content providers, trade associations, media and NGO’s to ensure global support and alignment of business strategy with partners' needs.
•Acts as focal point on specific issues, monitoring and reporting on developments, responding to inquiries, etc.
•Participates in selecting the information transmitted to key constituencies.
•Supervises and evaluates the work of staff members in the DB unit which includes sales and marketing assistants, editorial assistants working in English, Spanish, French and Portuguese languages, graphic arts designer, administrative and budget assistant and interns.

Competencies

•PROFESSIONALISM: Knowledge of communications approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, media operations, marketing and promotion, audience outreach, message targeting. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to identify public affairs issues, opportunities and risks in an international environment. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

•PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent degree) in communications, international relations, public or business administration or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in communications, marketing, or programme management is required. Experience in establishing and implementing business plans and sales targets is required. Experience in the supervision of staff is required. Experience in managing websites is required. Experience in procurement and managing budget is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of French or Spanish is desirable. Knowledge of another UN official language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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