Job Opening

Posting Title: INTERN - Office of the UN Ombudsman and Mediation Services, I
Job Code Title: INTERN - ADMINISTRATION
Department/Office: Office of the United Nations Ombudsman and Mediation Services
Duty Station: NEW YORK
Posting Period: 24 January 2017 - 22 April 2017
Job Opening Number: 17-Administration-OMBUDSMAN-73503-R-New York (A)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Special Notice

Completed online application (Cover Note and Personal History Profile) is required.
Applicants are encouraged to clearly indicate their preferences and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving UN department.

Incomplete applications will not be reviewed.

The Cover Note must include:
* Title of degree you are currently pursuing
* Graduation date (when will you be/have graduating/graduated from the programme)
* IT skills and programmes that you are proficient in
* Top three areas of interest/department preferences
* Explain why you are the best candidate for that specific department(s).
* Explain your interest in the United Nations Internship Programme

In your Personal History Profile, be sure to include all past work experiences, IT skills, and three references.

Due to the high volume of applications received, only successful candidates will be contacted.

Org. Setting and Reporting

The Office of the United Nations Ombudsman and Mediation Services (UNOMS) is the informal component of the system of the administration of justice in the United Nations. It is the primary recourse mechanism for resolving workplace concerns in the United Nations and acts as an alternative to the formal complaints mechanism. The Office has seven regional branches in Bangkok, Geneva, Entebbe, Goma, Nairobi, Santiago and Vienna, each headed by a Regional Ombudsman, and has a Mediation Service at Headquarters which serves staff of the United Nations, UNICEF, UNDP, UNOPS, UNFPA, UN Women and UNHCR.

Applicants are encouraged to highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving Office.

This internship is for two (2) months with an opportunity for extension, pending on the needs of the Office.

The internship is UNPAID and full-time.

Interns work five days per week (35 hours) under the supervision of a staff member in the UNOMS

Responsibilities

The Office of the United Nations Ombudsman and Mediation Services (UNOMS) is looking for interns to support the Office staff in carrying out their respective areas of work. Daily responsibilities will depend on the individual’s background and may include:

1. Support to the Mediation Services:

Under the supervision of the Director of Mediation, the intern will be involved in all aspects of the Mediation Service which include assisting in case management, preparation of mediation documents and reports as well as conducting necessary research on topics related to mediation, the UN justice system and current jurisprudence, staff rules, regulations and administrative instructions.

2. Support to the identification of systemic issues:

Under the supervision of the Senior Conflict Resolution Officer the intern will provide assistance to the systemic issues team, assist in case analysis, monitor progress and conduct related research.

3. Support to Outreach and Advocacy:

Under the supervision of the Communications Officer the intern will assist with outreach activities such as preparing and editing texts, articles and presentations and contributing to the Office’s website.

4. Support to preparing data and preparing reports:

Under the supervision of the Conflict Resolution Officer the intern will assist in the intake and follow-up of cases including the compilation of statistics and the preparation of regular monthly reports.

Competencies

Professionalism:

Demonstrated understanding of conflict resolution and the functioning of international organizations. Ability to keep matters confidential and exercise good discretion in using information. Conscientiousness in meeting commitments, observing deadlines and achieving results. Applicant is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges and remains calm in stressful situations. Applicant is/can become familiar with Office software, actively seeks to apply technology to appropriate tasks; understands applicability and limitations of technology to the work of the office. Good interpersonal skills, ability to work collaboratively with colleagues from different national and cultural backgrounds to achieve organizational goals; Applicant solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.

Communication:

Ability to draft clearly and concisely, good written and oral language skills. Listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication.

Planning and Organizing:

Ability to establish priorities, to coordinate one’s own work plan and meet deadlines. Applicant adjusts priorities as required; allocates appropriate amount of time and resources for completing work.

Education

We are looking for applicants with a background in law, international relations, administration, conflict resolution, public relations, social sciences or related fields.

To qualify for consideration for an internship by the United Nations Headquarters Internship Programme, the following conditions must be met:


(1) Be enrolled in a graduate school programme (second university degree or equivalent, or higher);

(2) Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);

(3) Have graduated with a university degree as defined in (1) and (2) above;

(4) Candidates who are selected, must commence the internship programme either prior to graduation or within one year of graduation from an academic programme as described in (1) and (2).


Applicants who are unable to commence the internship within one year of graduation shall not be accepted.

Work Experience

Applicants are not required to have professional work experience for participation in the programme. However, work experience in relevant areas is an asset.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the Internship Programme. Knowledge of French is desirable. Knowledge of an additional official UN language is an asset.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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