Job Opening

Posting Title: Public Information Officer (English Editor), P3
Job Code Title: PUBLIC INFORMATION OFFICER
Department/Office: Department of Public Information
Duty Station: NEW YORK
Posting Period: 05 June 2017 - 19 July 2017
Job Opening Number: 17-Public Information-DPI-79373-R-New York (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Special Notice

- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 28 February 2017, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Australia, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, Chad, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Honduras, Indonesia, Islamic Republic of Iran, Iraq, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Latvia, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Poland, Qatar, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Seychelles, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela and Vietnam.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Org. Setting and Reporting

This post is located in the Knowledge Solutions and Design Section (KSD) in the Outreach Division of Department of Public Information (DPI) and reports to the Team Leader of the UN Intranet- iSeek under the general direction of the Chief of Section.

The Knowledge, Solutions and Design Section specializes in researching and reviewing, analysing and editing, packaging, displaying and sharing information, through text and visual means. The Section comprises of three key units: The Graphic Design Unit (GDU), which provides graphic design solutions and branding for the United Nation’s global communications campaigns and publications; The UN Intranet-iSeek/deleGATE Team, which provides internal communications services to UN staff globally as well as Permanent Mission in New York through deleGATE (www.un.int); Web Group that provides web development and knowledge solutions for all OD sections.

Responsibilities

Within delegated authority of the Team Leader of the UN Intranet-iSeek, the Public Information Officer may be responsible for the following duties.
•Ensures implementation of information programs, priority issues and/or major events to be publicized on the UN Intranet/deleGATE for global consumption; drafts related internal information strategies, coordinates efforts, monitors and reports on (News Stories, Events, Announcements, Spotlight, Departmental pages), and oversee the editorial calendar for those.; when needed, translates this material into another one of the languages used by the UN Intranet-iSeek.
•Monitors and analyzes current events, staff opinion, conferences and campaigns through variety of UN sources such as press-releases, websites, social media; identifies issues and trends, and advises management on appropriate action/responses both for the UN Intranet and deleGATE.
•Undertakes activities to promote the UN Intranet-iSeek (e.g. conferences, meetings, interviews, departmental events and other special activities) , including development of an intranet strategy and action plan, initiating pro-active staff outreach efforts, proposing marketing materials and consulting with focal points in departments and duty station contributors on approach/story angle and other information and reporting on the impact of coverage.
•Produces or oversees production of a specific type or types (e.g. print, podcast, video, etc.) of information communications products (e.g. feature articles, speeches, booklets, brochures, backgrounders, audio-visual materials etc.), to include proposing topics, undertaking research, determining appropriate medium and target audience among staff, preparing production plans, writing and editing drafts, obtaining clearances and finalizing texts, editing copy, and coordinating design approval, photo selection; Edits Departmental pages, manages menus, taxonomies and proposes departmental information architecture (structure).
•Prepares, on the basis of UN Intranet documentation and other sources, editorial training material including technical guides and provides the training to the users. Initiates and sustains professional relationships with key constituencies, focal points network, all UN Departments and duty stations.
•Acts as focal point on specific issues, monitoring and reporting and responding to inquiries from staff and contributors globally through email. Posts content in Drupal based Content Management System and analyses technical issues and bugs and reports those to the Web Team,
•Provides guidance to, and may supervise more junior staff, acts as the OIC for the Team Leader and manages meetings and administrative matters related to the team when appropriate.

Competencies

•Professionalism: Knowledge of communications approaches, tools, and methodologies essential to planning and executing effective communications strategies and programmes, e.g. marketing and promotion, audience outreach, message targeting. Ability to rapidly analyze and integrate diverse information from varied sources. Demonstrates writing and editing skills, including writing for the web accessible to a broad, non-specialist readers. Demonstrates research and analytical skills including knowledge of web statistics. Ability to identify public affairs issues, opportunities and risks in an international environment. Knowledge of basic web-design and implementation of websites, based on a Content Management Systems, such as WordPress and /or Drupal. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Knowledge of relevant policies and business activities/issues. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

•Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

Advanced university degree (Master’s degree or equivalent degree) in communication, journalism, international relations, public administration or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in public information, journalism, international relations, public administration or related area. Experience posting and managing content to a content management system is required. Experience in drafting and editing content for an International Organization or similar is desirable. Experience in working with image editing software is desirable. Experience in managing menus and taxonomies in a content management system is desirable. Experience of basic web design is desirable.

Languages

English and French are the languages of the UN Secretariat. For this post fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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