Job Opening

Posting Title: Global Adviser, Community Engagement
Department/Office: Office for the Coordination of Humanitarian Affairs
Duty Station: NEW YORK
Posting Period: 11 July 2017 - 18 July 2017
Job Opening Number: 17-Office for the Coordination of Humanitarian Affairs-82360-Consultant
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Result of Service

-Revise and produce updated guidance document for OCHA staff on community engagement in the humanitarian programme cycle.

-Produce guidance on establishing collective service initiatives in the field as part of the Grand Bargain ‘Participation Revolution’ work stream together with partners.

-Provide remote support to field operations in Somalia, Central African Republic and Yemen in establishing collective services for community engagement.

-Produce guidance on data standards and visualization for feedback mechanisms together with the Information Service Branch and HDX.

-Provide technical expertise to the ‘hotline-in-box’ project funded by the Humanitarian Innovation Fund, designed by Dalberg Innovation Group.

Work Location

Geneva and New York

Expected duration

Six months, with up to one month in New York and five months in Geneva.

Duties and Responsibilities

This position is located in Geneva, in the Inter-Cluster Section of the Programme Support Branch (PSB), and will also spend dedicated time in New York within the Office of Director for the Corporate Programmes Division (CPD) of the United Nations Office for the Coordination of Humanitarian Affairs. The incumbent’s dual reporting line is to the CPD Director and the Chief of the Inter-Cluster Section/PSB.

Responsibilities:

• Revise and produce updated guidance document for OCHA staff on community engagement in the humanitarian programme cycle;

• Produce a ‘how to’ guidance document together with partners on establishing collective service initiatives in the field as part of the Grand Bargain ‘Participation Revolution’ work stream;

• Provide remote support to field operations in Somalia, Central African Republic and Yemen in establishing collective services for community engagement;

• Produce guidance on data standards and visualization for feedback mechanisms together with the Information Service Branch and the Humanitarian Data Exchange (HDX);

• Provide technical expertise to the ‘hotline-in-box’ project funded by the Humanitarian Innovation Fund, designed by Dalberg Innovation Group;

• Work closely with colleagues to ensure mainstreaming of community engagement principles and language into the programme cycle and related products and processes;

• Lead on the “Participation Revolution” work stream of the Grand Bargain on behalf of OCHA and works closely with other work stream leads in the organization to develop activities;

• Work closely with UNICEF, CDAC Network and IFRC in developing a ‘common service’ approach for community engagement, as part of Grand Bargain commitments;

• Support OCHA’s Technology Adviser on community engagement aspects as follow-up and leading up to the annual Humanitarian ICT Forum;

• Maintain the internal community of practice on Community Engagement;

• Chair and lead the CDAC Network Community of Practice for Field Response;

• Develops a training plan and modules on Community Engagement for OCHA and partner trainings;

• Develops and manages OCHA’s relationships with key partners globally including the CDAC Network, Internews, BBC Media Action, IFRC and other humanitarian and media development stakeholders;

• Works closely with other OCHA focal points, leads on community engagement work involving telcos and the private communications sector, in particular Ericsson and GSMA, including developing joint projects, advocacy and policy work;

• Works closely with OCHA focal points working on Accountability to Affected Populations, Gender, PSEA, including participating in the AAP Task Force and advising on proposed field level initiatives;

• Represents the organization in meetings and conferences; fulfills speaking engagements and makes presentations to groups on communications with communities; organizes media involvement in beneficiary communications and arranges for media contacts; organizes seminars, lectures, and conferences, public events on major issues and events concerning beneficiary communications.

Competencies:

PROFESIONALISM:
*Knowledge of different aspects of communication and humanitarian affairs.
*Ability to address a range of issues in the context of political developments, public attitudes and local conditions.
*Ability to conceptualize, design, implement and coordinate major communications with communications campaigns.
*Ability to rapidly analyze and integrate diverse information from varied sources.
*Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships.
*Ability to produce a variety of written communications products in a clear, concise style.
*Ability to deliver oral presentations to various audiences.
*Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
*Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

TEAMWORK:
*Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

PLANNING AND ORGANIZING:
*Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Qualifications/special skills

Academic Qualifications: Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Experience: A minimum of seven years of progressively responsible experience in public information, communications or media development work is required. Humanitarian field experience is required. Experience working on media development, mass communications, beneficiary communications or communications with communities work in an emergency response is required. Coordination experience is desirable.

Language: Fluency in one of the working languages of the UN Secretariat, English or French, (both oral and written) is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.

Additional Information

Consultant will be based in Geneva for five months and in New York for up to one month. OCHA will cover the cost of round-trip economy class ticket(s) from Geneva to New York as necessary. PLEASE NOTE: DSA (per diem) will NOT be provided in either New York or Geneva.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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