Job Opening

Department/Office: International Computing Centre
Duty Station: GENEVA
Posting Period: 16 August 2017 - 22 September 2017
Job Opening Number: 17-Information Management Systems-ICC-82731-J-Geneva (A)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Special Notice


• This position is available for 11 months with the possibility of an extension.

•The International Computing Centre (ICC) is an inter-organization facility that provides shared Information Technology and Communications (ICT) services to the United Nations system organizations and other users. The ICC was founded in Geneva in 1971 by the United Nations, the United Nations Development Programme (UNDP) and the World Health Organization (WHO) pursuant to resolution 2741 (XXV) of the United Nations General Assembly.

• The duration of the posting period has been extended and applications are still being accepted for this Job Opening.

Org. Setting and Reporting

The Director of ICC, in its chief executive role, is responsible for all aspects of ICC’s strategy and operations, providing services to 38 members of the UN Common System. ICC has an annual turnover of more than USD 75M and employs around 450 staff and contractors. Similar to many organizations, ICC faces budgetary constraints while it has to keep on improving its services and trying to become agile in a UN environment. ICC needs to continue having a strong and strategic leadership as it reorients its operations towards providing more professional services. The Director, ICC reports to the ICC Management Committee.


The Director of ICC is the Chief Executive Officer and has overall responsibility for the Programme of Work and all the activities of ICC, in supervision of the four Division Chiefs. Specifically, the Director of ICC:
•Identifies the ICC business objectives and determines results in order to meet them;
•Prepares the business plan, programme of work and biennial budget and obtains approval from the ICC Management Committee, and has overall responsibility of balancing the books in term of expenses and income; Is required to assess risks and take appropriate measures to mitigate them;
•Has overall responsibility for the security of data and systems hosted at the ICC and oversees all projects, initiatives and on-going services;
•Exercises the delegation of authority to decide on all operational, financial and personnel matters and to sign contracts with suppliers as well as agreements for the provision of services; Is accountable for the operational and financial performance of the Centre, and is responsible for technical, personnel and administrative matters;
•Ensures that the services of the ICC respond to the needs of its Partner Organizations including through extensive liaison and senior level coordination;
•Is responsible for any other tasks assigned.


Professionalism: Ability to manage large IT organizations globally. Ability to effectively implement IT solutions with a focus on improving operations, enabling transformation and leading the management of information and resources. Ability to identify service requirements and establishing effective service delivery and support, identify industry benchmarks for performance, enhance service and performance management and lead a programme transformation. Ability to produce reports and papers on technical issues, as well as to review and edit the work of others. Ability to identify key strategic issues and use sound judgment in applying expertise to solve a wide range of problems. Strong conceptual, analytical and research skills. Ability to work under pressure, in meeting commitments and observing deadlines and achieving results. Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remain calm in stressful situations.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Judgment /Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.


Advanced university degree (Master's degree or equivalent degree) in IT, such as computer science/engineering, information systems, business administration, management or related field is required. Programme Management Institute Scheduling Professional, Prince2 Foundation or an equivalent license is desirable. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

More than 15 years of progressively responsible experience, of which 10 years at senior level, in management of large and complex information technology service organization at regional, national or international level is required. Experience in IT infrastructure, disaster recovery, business continuity, capacity planning, charging methodologies and cost recovery, as well as a strong track record in financial and human resources management, contractors and vendors management desirable. Experience in advanced technology procurement, contract negotiation and in the management of large projects is desirable. Proven experience in implementing an information security programme is highly desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of a second official UN language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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