Job Opening

Posting Title: Sales and Marketing Assistant, G6
Job Code Title: SALES AND MARKETING ASSISTANT
Department/Office: Department of Public Information
Duty Station: NEW YORK
Posting Period: 30 August 2017 - 28 September 2017
Job Opening Number: 17-Public Information-DPI-83677-R-New York (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test in English at the United Nations Headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International Criminal Tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in the Sales & Marketing Section, Outreach Division, Department of Public Information (DPI). The Sales and Marketing Section is responsible for promoting the knowledge and work of the United Nations since 1945 . It is a revenue-producing operation, including the sales and marketing of publications, databases and web-based portals as well as the United Nations Bookshops. The incumbent will report to the Head of the Marketing Unit.

Responsibilities

Within delegated authority, the Sales and Marketing Assistant is responsible for the following duties:

Promotion/Marketing:

• Designs, compiles and verifies promotional material; creates visuals and drafts promotional copy for use in different marketing channels, including advertising, direct mail, Internet and e-mail. Proofreads copy written by junior staff.

• Conceptualizes, develops and assists in procurement of sustainably sourced product for the UN Bookshop and marketing collateral. Supervises the overall performance of external contractors of custom merchandise as well as marketing and promotional materials including brochures, catalogues, flyers, posters, and online newsletters. Prepares cost estimate for each project and drafts specifications.

• Coordinates visual identity and content creation for social media platforms , such as Twitter, Facebook, Google Plus and other; prepares and incorporates graphics as needed using Photoshop or other graphic design software; uploads new promotional material to appropriate directories using FTP; analyzes web statistics and prepares charts and graphs.

• Coordinates multiple marketing and promotional programmes to promote the sales of UN publications/products as set out in the Annual Marketing Plan (e.g. advertising, websites, direct mail, exhibits, book reviews, and market research); prepares schedules and cost estimates; liaises with external vendors, graphic design staff, and other UN staff as required; monitors and evaluates responses to promotional programmes.

• Coordinates the marketing administration for UN emblem merchandise and applications; monitors contractual agreements; verifies invoices for payment processing, review of bank deposits for
submission to revenue accounts; participation in recruitment process for contract staff, etc.

• Manages and supervises marketing staff responsible for carrying out different promotional programmes.

• Coordinates the Section's activities with other UN Departments, Agencies and Programmes involved in the sales of publications.

• Performs other duties as required.

Sales/Order Fulfillment:

•Reviews, plans, prioritizes and assigns work; develops internal operating procedures and guidelines; supervises, coaches and trains subordinate staff.

• Monitors operations and recommends changes to improve revenue production, payment of accounts, client services, etc., and initiates new procedures as required

Competencies

Professionalism: Knowledge of principles and practices pertaining to the promotion, sale and distribution of publications. Ability to design, develop and execute marketing and promotion of publications. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent is required.

Work Experience

Seven years of progressively responsible experience in publishing products and services sales, marketing and advertising, promotional activities or related area is required. Graphic design skills are required. Book or merchandise design skills are desirable. Copywriting experience is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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