Job Opening

Posting Title: Public Information Assistant (French), G5
Job Code Title: PUBLIC INFORMATION ASSISTANT
Department/Office: Department of Public Information
Duty Station: NEW YORK
Posting Period: 30 November 2017 - 29 December 2017
Job Opening Number: 17-Public Information-DPI-86771-R-New York (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the French Language Unit in the Web Services Section, Digital and Promotion Branch, News and Media Division of the Department of Public Information. The incumbent reports directly to the Chief of the French Language Unit. The Web Services Section (WSS) oversees the design, development and presentation of the top layers of the UN website in all six official languages, including the homepage, the five thematic portals (Peace and Security, Development, Human Rights, Humanitarian Affairs, and International Law), as well as comprehensive background information about the UN such as global issues, and events, including international observances. The Section also develops and maintain working relationships with DPI Secretariat staff who produce original content for the UN site and work with them in creating and enhancing their websites in all official languages. WSS promotes best practices for web development and other Internet-related activities, including multilingualism, usability and accessibility for the disabled.

Responsibilities

Under the overall guidance of the Chief of the Web Services Section, News and Media Division, and the supervision of the Chief, Website French Language Unit, the incumbent performs the following functions:

1. Provides general office support; responds to complex information requests and inquiries; processes, drafts and finalizes correspondence and other communications; sets up and maintains files/records, organizes meetings, monitors deadlines, etc.
2.Provides specialized assistance to officers in the production and delivery of information communications products and services.
3. Manages, updates and further develops internal databases; updates portion of the web site with Content Management System (CMS), to include drafting and editing content; assists in design, development and maintenance of Interact applications; generates a variety of standard and non-standard statistical and other reports from various databases.
4. Assist in adaption and localization of media content from English for use on both web and social media.
5. Assist in the posting of content for YouTube account; monitor, analyze and report on impact achieved via its usage
6. Researches for authoritative of materials, compiles and presents basic information for use in the preparation and production of communications products/services.
7. Using relevant computer software, creates designs in appropriate format for promotional and other material, e.g. brochures, presentation materials, announcements, video and audio cassette covers and catalogues, etc.; ensures that photos, graphics, etc. are appropriate and conform to UN standards for print materials.
8. Assists in the production and editing of website projects; tracks all production material; and obtains requisite clearances and copyrights; converts content into HTML, using HTML conversion and/or authoring software (Dreamweaver), consistent with UN style in the language required, and preparing and incorporating graphics as needed using Photoshop, Illustrator and other graphic design software, checking hyperlinks within HTML on a routine basis.
9. Assists in designing new top and/or secondary pages for new sites, incorporating Cascading Style Sheets, Javascripts, JSP, and/or ASP elements.
10. Monitors the performance of digital audio workstations and other computer-based editing systems with respect to proper digital file management; review entries, file storage, retention and deletion practices to ensure consistent application of basic guidelines; identifies problems/issues and liaises with appropriate personnel for their resolution.
11. Identifies and prepares new material for inclusion in appropriate web pages including site index by: researching various information sources for relevant material and cross-checking information with author offices as required; retrieving and downloading pertinent documentation and other information in requisite programming languages for Web format or inserting into database after determining appropriate categorization; preparing new pages, incorporating graphics as needed, using appropriate authoring tools and necessary programming languages; preparing and updating index of documents; posting documents on the UN web and/or development servers and ensuring the appropriate directory location, using FTP; checking and testing for multiple browser support, including compliance with the requirements for access by the disabled, etc.
12. Provides guidance/training to junior staff.
13. Performs other duties as assigned.

Competencies

Professionalism: Knowledge and ability to design and maintain a large website in French; Knowledge of design and encoding of web pages; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.

Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.

Education

High school diploma or equivalent.

Work Experience

A minimum of five years of experience in public information is required. Experience using web authoring tools, such as Dreamweaver and Photoshop or other graphic design software is required. Experience in HTML and Cascading Style Sheets coding is required. Experience working on multilingual websites is desirable. Experience using video editing software is desirable. Experience editing content and researching is highly desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and French are required. Knowledge of another UN official language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test in English at the United Nations Headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International Criminal Tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia; or the United Nations Accounting or Statistical Assistant Examination at the United Nations Headquarters may be accepted in lieu of the GGST.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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