Job Opening

Posting Title: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY, I (Temporary Job Opening)
Job Code Title: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY
Department/Office: Office of Information and Communication Technology
Duty Station: NEW YORK
Posting Period: 01 November 2017 - 30 April 2018
Job Opening Number: 17-Information Management Systems-OICT-87291-J-New York (A)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This internship is located with the Office of Information and Communications Technology (OICT), Department of Management (DM). The internship is UNPAID and full-time (five
days per week for 35 hours), for a minimum duration of two (2) months and can be extended up to six (6) months. Interns will work under the supervision of a staff member in the
department or office to which they are assigned.

Responsibilities

The intern will provide support to OICT's strategic and/or operational programmes. Examples of duties to be performed may include the following:
• Support towards the various stages of systems development using project management methodology.
• Participate in training activities, including the preparation of training material and user documentation, and compilation of relevant information;
• Support towards strengthened business relationships to include coordination of responses to client requirements and the delivery of OICT services and solutions;
• Provide support towards the development of communications, social media and marketing materials, using design, publishing and/or video production software;
• Support towards the improvement of performance management mechanisms and development of cost benefit analyses to measure efficiency and effectiveness of OICT services and solutions;
•Support towards the capture, management and analysis of data/information;
• Support towards the design and development of innovative representations of data/information;
• Conduct research and present findings on information technology, broadcast, television, multimedia, video conferencing, audio/visual related areas, such as best practices policies, innovative use of technology, knowledge management, information security, cybercrime etc.;
• Attend and support the preparation of meetings, conferences, workshops and other events;
• Support the activities of OICT as needed as deemed necessary by their supervisor.

Competencies

Communication:
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed

Teamwork:
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Client Orientation:
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client

Technological Awareness:
-Keeps abreast of available technology
-Understands applicability and limitations of technology to the work of the office
-Actively seeks to apply technology to appropriate tasks
-Shows willingness to learn new technology

Education

To qualify for an internship with the United Nations Internship Programme, the following four conditions must be met:
1. Applicants are required to:
a. Be enrolled in a graduate school programme (second university degree or equivalent, or higher) in Information and Communications Technology, Information Management, Project Management, Business Management, Marketing, Communications and/or Library Science;
b. Or be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent); in Information and Communications Technology, Information Management, Project Management, Business Management, Marketing, Communications and/or Library Science;
c. Or have graduated with a university degree as defined in (a) and (b) above and, if selected, must commence the internship within a one year period of graduation.
d. If pursuing their studies in countries where higher education is not divided into undergraduate and graduate stages, have completed at least four years of fulltime studies at a university or equivalent institution towards the completion of a degree in Information and Communications Technology, Information Management, Project Management, Business Management, Marketing, Communications and/or Library Science;
2. Be proficient in standard office automation equipment (e.g. computer, scanner, printer, etc.) and software systems (e.g. Microsoft Windows 7 or similar; Microsoft Office or similar; Lotus Notes or similar, etc.)
3. Be familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms;
4. Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the United Nations Charter.
5. And have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Work Experience

Applicants are not required to have professional work experience for participation in the programme.

Languages

English and French are the working languages of the United Nations Secretariat. For this position advertised, fluency in English is required. Knowledge of another official UN language is desirable.

Assessment

Applicants are encouraged to clearly indicate their areas of interests and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving UN department.

Potential candidates will be contacted by the hiring manager for further consideration.

Special Notice

To apply:
A complete online application (Cover Note and Personal History Profile) is required. To complete an online application, please create and complete a personal history profile (PHP) and a cover letter in the UN e-Recruitment system (careers.un.org).
Please ensure that you indicate your proficiency in the English language in your PHP.
Please note that incomplete applications with not be reviewed.
The cover note should include:
(1) Title of the degree currently being pursued by the applicant and the specific subjects taken;
(2) Expected graduation date from the degree programme that the applicant is enrolled in;
(3) List the IT skills and software programmes that you are proficient in;
(4) Explain how an internship with the Office of Information and Communications Technology in the United Nations fits within your career plans and why you would be the best candidate for this team.
Please note that due to high volume of applications received, ONLY successful candidates will be contacted.
In your Personal History Profile, be sure to include all past work experiences (if any), education, skills, languages and three references

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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