Job Opening

Posting Title: Chief - Conference Services Evaluation, Analysis and Monitoring Unit (EAMU), P4 [Filled from Roster]
Department/Office: Department for General Assembly and Conference Management
Duty Station: NEW YORK
Posting Period: 06 November 2017 - 20 December 2017
Job Opening Number: 17-Conference Services-DGACM-88187-R-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Special Notice

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 31 July 2017, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, Chad, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Iraq, Japan, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Malaysia, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Seychelles, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela and Viet Nam.

Org. Setting and Reporting

This position is located in Evaluation, Analysis and Monitoring Unit (EAMU), Management Support Section, Central Planning and Coordination Division, Department for General Assembly and Conference Management, New York. EAMU ensures greater transparency, analytical capacity and accountability in conference management. The Unit also ensures that the senior management of the Department make well informed managerial decisions for the achievement of greater efficiency and effectiveness in conference management activities across the Secretariat. The incumbent reports to the Chief of Meetings Support Section.


Under the general supervision of the Chief, the incumbent will manage the Evaluation, Analysis and Monitoring functions related to conference servicing and related activities at Headquarters, including:

formulating the substantive work programme of the Unit; planning and overseeing management of activities undertaken by the Unit; ensuring that outputs conform to standards, are clearly and objectively presented; organizing and monitoring resources available to the Unit to ensure the most effective completion of required tasks; establishing performance objectives for staff and monitoring achievement of same. Coordinating the programme monitoring and evaluation, risk management, statistical indicators and data verification activities in the Department, including preparation of sub-programme aspects of the proposed programme budget, via: consulting with substantive offices and other service providers in Department with a view to determining any administrative or financial implications. Providing technical advice to sub-programme managers in preparation of their respective sub-programmes; providing authoritative advice and guidance in finalizing DGACM inputs for intergovernmental bodies; monitoring the implementation of DGACM work plan and drafting guidelines for enhancement of programme monitoring; coordinating the preparation of the DGACM strategic framework at the local (HQ) and global level and providing advice to substantive managers of the same; developing and implementing evaluation plans for various sub-programme activities; ensuring use of the evaluation findings in DGACM's strategic planning; undertaking periodic review and recommending reengineering of various work procedures to enhance efficiency; designing and leading risk assessments in departmental service delivery, reporting on the same and making recommendations; leading DGACM global wide risk management frameworks and supervising monitoring of risk management frameworks; ensuring policy and procedural consistency among the four conference servicing duty stations, supervising preparation of statistics (local and global) related to sub-programme activities, evaluation of statistical information, monitoring of cost effective utilization of conference servicing resources;
providing substantive guidance to the development of global management IT projects from Integrated Global Management (IGM) perspective, and lead the efforts to ensure data coherence among all duty stations; Planning and coordinating meetings held at Headquarters, allocating facilities and services in accordance with entitlements and requirements of the different bodies, ensuring even distribution of meetings while accommodating all mandated meetings within approved budgetary resources; representing DGACM on various task forces related to the above and performing other duties as required.


Professionalism: In-depth familiarity with conference management in the areas of documentation and meetings management across duty stations; ability to identify issues, analyze, formulate results and present findings and recommendations; knowledge of statistical programmes to analyze and evaluate complex data; knowledge and command of planning, programming and other policies relevant to document and meetings planning and processing; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; shows persistence when faced with difficult problems or challenges; remains calm in stressful situation.

Planning and organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments and adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Client Orientation: -Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

Leadership: Serves as a role model that other people want to follow; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.


Advanced university degree (Master's degree or equivalent degree) in business administration, finance, human resources management, accounting, finance or related area. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in audit, administration, statistics, computer science or related area. Experience in monitoring, evaluation and risk management activities required. Database skills are required. Experience in conference management is desirable. Experience at the international level is desirable.


English and French are the working languages of the United Nations. For this post, fluency in English is required. Knowledge of an additional official UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee


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