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Job Opening

Posting Title: Chief of Branch, Strategic Communications, D1
Job Code Title: CHIEF OF SERVICE, PUBLIC INFORMATION
Department/Office: Office for the Coordination of Humanitarian Affairs
Duty Station: NEW YORK
Posting Period: 04 January 2018 - 17 February 2018
Job Opening Number: 18-Public Information-OCHA-88676-R-New York (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Office of the Under-Secretary General for Humanitarian Affairs and Emergency Relief Coordinator, which is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA’s mission is to mobilize and coordinate effective and principles humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. The Strategic Communications Branch (SCB) is responsible for OCHA's public communications, including media relations, public campaigns and communication products. This position will report directly to the Under-Secretary-General for Humanitarian Affairs and Emergency Relief Coordinator (USG / ERC).

Responsibilities

Within the delegated authority, the Chief of the Strategic Communications Branch will be responsible for:

1. Leads, supervises and carries out the work programme of the Branch under his/her responsibility. Co-ordinates the work carried out by different work units under the Branch and by other agencies and bodies of the United Nations system; provides programmatic/substantive reviews of the drafts prepared by others. Designs and implements the organization's communications strategy based on enhanced partnerships with key internal and external constituencies, including field operations. Leads the development and implementation of a strategic communications plan to support humanitarian activities.
2. Co-ordinates and oversees the preparation of reports for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate. Drives the strategic vision of OCHA on communications in support of priorities of the Secretary-General and the ERC. Ensures consistency of OCHA's public position by managing messaging across media and digital platforms including unocha.org, OCHAnet, ReliefWeb, Twitter, Medium and Facebook and other accounts and by closely integrating all related activities.
3. Reports to intergovernmental bodies on budget/programme performance or on programmatic/ substantive issues, as appropriate, particularly those presented in biannual and/or annual reports. Coordinates corporate communications efforts of the different divisions, branches and field offices with a view to enhancing the corporate brand of the organization vis-à-vis the public and partners; Builds strategic partnerships to maximize OCHA's communications impact, consolidating and building upon outreach efforts; Manages OCHA's proactive relations with global media and OCHA's social media strategy
4. Ensures that the outputs produced by the Branch maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Sections under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates; Supports the ERC in developing effective internal communications within OCHA, including in support of a stronger, more corporate and collaborative culture across the whole of the OCHA global network.
5. Prepares work programme of the Branch, determining priorities, and allocating resources for the completion of outputs and their timely delivery.
6. Undertakes or oversees the programmatic/administrative tasks necessary for the functioning of the Branch, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance (PAS), interviews of candidates for job openings, evaluation of candidates and preparation of inputs for results-based budgeting.
7. Recruits staff, taking due account of geographical balance, gender balance and other institutional values. Directs and manages SCB’s financial resources; Establishes clear priorities for the branch and ensure section and individual goals and work plans are aligned with the corporate Strategic Framework. Promotes greater collaboration and linkages between OCHA HQ and field offices.
8. Manages, guides, develops and trains staff under his/her supervision. Leads the development of a comprehensive training and advancement strategy for communications staff and leadership, within available resources across the organization (field and HQ) in close collaboration with appropriate departments; Provides oversight and quality assurance of communications products and services produced by the organization.
9. Fosters teamwork and communication among staff in the Branch and across organizational boundaries. Provides strategic leadership, vision and managerial direction to the Branch. Foster a conducive working environment and provide clear strategic leadership and direction, ensuring a well-motivated team. Through the Branch management team, ensures coherence of delivery. Guides, mentors and coaches staff as required. Ensures that functions and capacities within SCB are aligned to promote an effective communications function which supports corporate and operational organizational priorities.
10. Leads and supervises the organization of meetings, seminars, etc. on substantive issues. Manages the substantive preparation and organization of such meetings or seminars. Ensures consistency of OCHA's public position by managing messaging across media and digital platforms including unocha.org, OCHAnet, ReliefWeb, Twitter, Medium and Facebook and other accounts and by closely integrating all related activities.
11. Participates in international, regional or national meetings and provides programmatic/substantive expertise on an issue, or holds programmatic/substantive and organizational discussions with representatives of other institutions. Supports and advises the Emergency Relief Coordinator (ERC), and the Deputy Emergency Relief Coordinator (DERC) in their public communications role. Collaborates closely with the communications departments of Inter-Agency Standing Committee (IASC) partners and provide leadership for the Humanitarian Communication Network
12. Represents the Branch at international, regional or national meetings. Identifies cutting edge and innovative communication tools and processes and mainstreams their use in OCHA. Leads and ensures the quality of the annual World Humanitarian Day campaign, ensuring global reach with tangible benefits for OCHA and the humanitarian sector.
13. Performs other related duties as requested by the senior management of the Organization

Competencies

• PROFESSIONALISM: Knowledge of the substantive field of work in general and of specific areas being supervised. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

• LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

• MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

Education

Advanced university degree (Master’s degree or equivalent degree) in journalism, communications, political or social sciences or related area is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of fifteen years of progressively responsible experience in public information, communications, advocacy, journalism, international relations, public administration or related field is required. Experience advising senior leaders on strategic communications activities is required. Experience in managing large and diverse teams is required. Experience in public speaking is required. Experience with contemporary media technologies such as social media platforms, web-based and interactive media mechanisms or similar, for use in the field of public affairs is desirable. Experience in humanitarian affairs is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.

Assessment

The evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 30 September 2017, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Iraq, Japan, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Seychelles, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela and Viet Nam.

Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.

An impeccable record for integrity and professional ethical standards is essential.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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