Job Opening

Posting Title: Benefits Officer, P3
Department/Office: Office of Programme Planning, Budget and Accounts
Duty Station: NEW YORK
Posting Period: 28 March 2018 - 11 May 2018
Job Opening Number: 18-Administration-DM OPPBA-89630-R-New York (X)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The position is located in the Health and Life Insurance Section, Accounts Division within the Office of Programme Planning, Budget and Accounts, Department of Management. The incumbent will report to the Chief of the Health and Life Insurance section.


Within delegated authority and under the general guidance of the Chief of the Insurance and Disbursement Service and the direct supervision of the Chief of the Health and Life Insurance Section, the incumbent will be responsible for the following duties:

• Participates in the development of communication plans for the Health & Life Insurance Section (HLIS) and prepares insurance presentations and communication pieces, including section brand management, and consultant management.
• Participates in the development of the annual communication plan, which will include but not be limited to the Insurance Annual Campaign, Information Circulars, and various related forms.
• Oversees the relevant areas of the HLIS website administration and publishing, using current website design tools.
• Co-responsible for the layout and structure of iSeek webpages for HLIS as well as creating and coordinating broadcast emails to staff at large.
• Supervises and reviews a team of Benefits Assistants who are responsible for a variety of HLIS activities and processes such as client service, Active & ASHI enrollment, Medicare reimbursements;
• Works with UN agencies to streamline HLI processes when necessary.
• Assists the Chief of Section by performing other duties, including keeping systems and procedures under review and recommending adaptations and recommendations thereto.
• Acts as the HLI focal point for training and communication for After Service Health Insurance (ASHI).


• Professionalism: Knowledge of the United Nations' Health and Life Insurance rules and processes. Knowledge of insurance policies, procedures, and practices at the UN. Ability to apply conceptual, analytical and evaluative skills in health insurance operations. Ability to conduct independent research and analysis, identify issues, formulate options and make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.


Advanced university degree (Master’s degree or equivalent degree) in business administration, accounting, economics, or related field. A first-level university degree in any of these fields, in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible professional experience in human resources, administration, and/or benefits is required. At least 2 years of experience processing After Service Health Insurance (ASHI) applications for a large international organization is required. Extensive experience reviewing claims for active staff members and retirees related to US-benefit plans including Medicare Part B is required. Experience reviewing and updating processes is required. Experience working with large amounts of data in Excel and Access is required. Experience working with an Enterprise Resource Planning (ERP) system for a large global organization is required. Experience creating, revising, and publishing Information Circulars and/or Administrative Instructions is desired. Project management experience is desired. Experience working as a website publisher in a tool such as Drupal 7 is desired.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of French is desirable. Knowledge of another official UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice

This position is funded for a finite period of one year and may be subject to extension. Extension of the appointment is subject to extension of the mandate and/or availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in
their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
Home | Privacy notice | Site map | Fraud alert | Contact Us
Copyright 2020 United Nations. All rights reserved