Job Opening

Posting Title: CHIEF OF UNIT (Spanish Language Unit), P4 (Temporary Job Opening)
Job Code Title: CHIEF OF UNIT, PUBLIC INFORMATION
Department/Office: Department of Public Information
Duty Station: NEW YORK
Posting Period: 07 December 2017 - 29 December 2017
Job Opening Number: 17-Public Information-DPI-89942-J-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in the Spanish Language Unit of the UN Web Services Section (WSS), in the Digital and Promotion Branch, News & Media Divisions of the Department of Public Information (DPI). The Web Services Section oversees the design, layout, production and presentation of the top layers of the UN website in all six official languages, including the homepage, the five thematic portals (Peace and Security, Development, Human Rights, Humanitarian Affairs, and International Law), as well as comprehensive background information about the UN such as global issues, and events, including all UN international observances. The Section ensures parity of website content in the six official UN languages for the following UN Organs : The General Assembly, The Security Council and ECOSOC as well as the Executive Office of the Secretary-General and the Office of the President of the General Assembly. The Language Units of WSS provide digital language adaption services whereby digital products such as graphics, video and miscellaneous digital media are rendered usable in languages other than English (for example by video sub-titling). The Section also provides guidance and assistance to Secretariat offices in creating and enhancing their websites in all official languages. WSS promotes best practices for UN websites and other Internet-related activities, including multilingualism, usability and accessibility for the disabled.

This position is available commencing 1 Feb 2018 for a period of six (6) months, with a possibility of extension.

Responsibilities

1. Supervises and manages the Spanish Language Unit of DPI's Web Services Section by: Developing and executing the work plan for the Unit in line with Section / Service / Division and Departmental goals; Providing supervision, direction and guidance to staff within the unit ensuring work is completed according to schedule and to acceptable standards of quality; Determining resource requirements and preparing draft budgets accordingly; Analyzing statistics on site usage and responding to user comments and/or reports of errors or problem areas, Reviewing, editing and signing off on content provided in Spanish ensuring acceptable quality standards are maintained.

2. Serves as focal point for content on designated thematic issues and UN observances by: Researching, editing, reviewing, consolidating available material on the designated themes across official languages; Liaising with the focal points on the designated themes in other Offices, Departments and UN Agencies; Ensuring that thematic web pages are kept updated in Spanish by incorporating changes received from other thematic Focal Points and changes to thematic issues the Unit is responsible for, are conveyed to the other language Units, acts as focal points for web site review services provided to substantive departments, agencies, programmes and funds of the United Nations, acts as focal point for development, documenting and publishing standards and guidelines on website multilingualism.

3. Takes the lead in website management, production and design to build web traffic by: Researching and analyzing requests for new web pages, functions and updated content; Developing and maintaining support services to management, users and contributors by providing advice and expertise to senior staff and other public information staff on a range of content and website management issues, methods, and approaches, including information architecture and content management; Providing guidelines in accordance with existing related administrative issuances and legal opinions, briefings, Contributing to the formulation of overall policies, procedures, objectives and guidelines affecting the development and promotion of relevant websites;. Giving presentations on the UN Website to UN staff, Permanent Missions and other entities;Providing complex assistance to contributors in the conversion of contributed material to appropriate website format, ensure conformity with accessibility requirements;

4. Produce content on subjects of broad interest such as UN issues and update content such as blog content related to events, conferences, summits and other high level meetings. Show leadership in demonstrated usage of website technologies such as database, content management systems (e.g. Wordpress and Drupal), Adobe Creative Cloud, HMTL 5, CSS 3 and Javascript.

5. Maintains constant awareness of the developments of the Internet industry by: Reading the literature (electronic and printed); Participation in meetings, task forces, and other for a ; Brainstorming sessions on website policy and guidelines; Attending conferences and workshops; Preparing and edits substantive papers, reports, articles, and online surveys, Plays an active role in the strategic advancement of the core un.org web portal.

6. Act in capacity of Officer-in-Charge for the Chief of Section as and when required to do so

Competencies

Professionalism – Knowledge in the field of user-centric web design methodologies and information architecture, content organization and taxonomy concepts including information management archival/hierarchy and web usability, in Spanish. Knowledge of design and implementation of websites in Spanish, based on CMS software. Ability to assess/survey client groups' needs. Knowledge of web content management systems such as Wordpress and Drupal, creative software such as Adobe Creative Cloud, core front-end website technologies such as HTML 5, CSS 3 and Javascript, and the use of relevant information databases, Internet services, as appropriate. Ability to prepare reports, formulating positions on issues, articulating options concisely conveying maximum necessary information, making and defending recommendations. Demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Plan and organize daily work and identifies priority activities and assignments by adjusting priorities as required. Works collaboratively with colleagues to achieve organizational goals; is willing to learn from others; places team agenda before personal agenda. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas.

Teamwork – Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication – Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Education

Advanced university degree (Master’s degree or equivalent) in communication, journalism, information systems, or related field is required. A first level university degree in combination with additional (2) two years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

Minimum 7 years progressively responsible professional experience with at least 4 years at the international level, in website development and management in Spanish in a multilingual environment is required. Writing and editing skills in Spanish and English are required. Knowledge of New Media issues is required. Knowledge of website creation software Content Management Systems such as Drupal and/or WordPress and of databases is required. Experience using Adobe Creative Cloud including Dreamweaver and Photoshop, is required. Knowledge of HTML 5, CSS 3 and Javascript is required. Team Management experience is required.

Qualifying years of experience are calculated following the receipt of the first-level university degree recognised by the United Nations.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in Spanish and English is required. Knowledge of another official UN language is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Notes:

• A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further “stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…” Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified.

• Upon separation from service, including, but not limited to, expiration or termination of, or resignation from, a fixed-term, continuing or permanent appointment, a former staff member will be ineligible for re-employment on the basis of a temporary appointment for a period of 31 days following the separation. In the case of separation from service on retirement, a former staff member will be ineligible for re-employment for a period of three months following the separation. This equally applies, mutatis mutandis, with respect to a former or current staff member who has held or holds an appointment in another entity applying the United Nations Staff Regulations and Rules and who applies for a temporary position with the Secretariat.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

• Subject to the funding source of the position, this temporary job opening may be limited to candidates based at the duty station.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions.

• The expression “Internal candidates”, shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15.

• Please note that candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

• For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1.

• The Staff Regulations, Staff Rules and administrative issuances governing staff appointments can be viewed at: http://www.un.org/hr_handbook/English

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.

• Staff members are not eligible to apply for the current temporary job opening if they are unable to serve the specified duration of temporary need before reaching the mandatory age of separation. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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