Job Opening

Department/Office: Department for General Assembly and Conference Management
Duty Station: NEW YORK
Posting Period: 18 December 2017 - 31 January 2018
Job Opening Number: 17-Protocol-DGACM-89963-R-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The position is located in the Protocol and Liaison Service, Department for General Assembly and Conference Management, New York. The incumbent reports to the Chief of Protocol.


Within the delegated authority, the Protocol Officer will be responsible for performing the following duties:
Provide protocol coverage to meetings and events involving the Secretary-General, the Deputy Secretary-General and the President of the General Assembly, both at and away from Headquarters, as well as visits to the United Nations by high-level dignitaries.

Liaise with the Executive Office of the Secretary-General and the Office of the President of the General Assembly on the organization of the bi-lateral meetings of foreign dignitaries with the Secretary-General, the Deputy Secretary-General and President of the General Assembly.

Assists with Bilateral Meetings, liaising with the Member States to confirm meet and greet arrangements and coordinating with UN Special Operations Section.

Makes arrangements for the flags needed for the meetings, as well as for interpretation, coordinating with UN Security and UN Interpretation Service respectively. Escorting to and from the bilateral meeting.

Assists the Chief and, when required, other Protocol Officers in the organization of official visits by Heads of States, Heads of Government, Ministers and other VIPs. Support the Chief of Protocol in organizing and preparing for the Secretary-General’s official visits to countries included in his/her portfolio.

Assists in the presentation of letter of credentials to the Secretary-General by newly appointed Permanent Representatives, as well as the letter of appointment for Permanent Observers.

Provides the necessary protocol and liaison services to the permanent missions of the countries assigned to him/her, as well as to the United Nations Secretariat and outside organizations.

Advises permanent missions and Secretariat staff on matters of protocol and policy procedures. Keeps abreast of government and policy evolution for the group of countries under his/her responsibility.

Maintains up-to-date information on composition of Governments of Member States and intergovernmental organizations.

Acts as the liaison between the Permanent Missions/Observer Offices and the host country for the purpose of facilitating and ensuring the proper registration of the staff of their offices.

Registration of diplomatic and non-diplomatic staff of missions/offices, including the Processing requests of diplomatic privileges and immunities for diplomatic personnel and the accreditation of delegations to temporary meetings held at Headquarters; Evaluates and authorizes applications for accreditation of delegates from member states, observer officers, Inter Governmental Organizations, Specialized Agencies attending official calendar meetings at mission HQ and abroad.

Provide liaison services to the Permanent Missions/Observer Offices and the representatives of Inter-Governmental Organizations, ensuring that termination of the staff members and diplomats of permanent missions and delegations follow rules and regulations and Maintains close contact with assigned permanent missions of Member States, observer offices and inter-governmental organizations.

Provides necessary protocol and liaison services to all the stakeholders and delegations to settle various matters (administrative, legal, protocol).

Advising permanent missions and delegations on matters of protocol, order of precedence, privileges and immunities and relations with host country authorities, etc. Performs other duties as required.



- Knowledge of protocol in a governmental or international organization including experience of working with the Host Government.
- Knowledge of accepted norms, rules and customs of international diplomatic protocol, including practices developed within the United Nations System or similar international organization.
- Knowledge of administrative procedures and practices of international organization such as the United Nations.
- Familiarity with 'United Nations Flag Code and Regulations', 'United Nations Order of Precedence' and 'General Information for the Permanent Missions to the United Nations'.
- Ability to apply various administrative rules and regulations in work situations.
- Conceptual, analytical and evaluative skills to conduct independent research and analysis.
- Ability to identify issues, formulate opinions, make conclusions and recommendations.
- Ability to work under pressure
- Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations
- Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed

Planning & Organizing:
-Develops clear goals that are consistent with agreed strategies
-Identifies priority activities and assignments; adjusts priorities as required
-Allocates appropriate amount of time and resources for completing work
-Foresees risks and allows for contingencies when planning
-Monitors and adjusts plans and actions as necessary
-Uses time efficiently

- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.


Advanced university degree (Master’s degree or equivalent degree) in political science, public administration or a related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in protocol, public information, external relations or a related area. Experience in organizing events/meetings in an international setting is required. Experience in the specific area of protocol, in a multi-lateral setting, is desirable. Experience in the application of administrative procedures and practices of the United Nations or that of a similar international organization is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and French is required. Knowledge of another official UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• Staff members are subject to the authority of the Secretary-General and to assignment by him. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

• For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 31 July 2017, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, Chad, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Iraq, Japan, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Malaysia, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Seychelles, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela and Viet Nam.

• The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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