Job Opening

Posting Title: LIBRARIAN, P3
Job Code Title: LIBRARIAN
Department/Office: United Nations Office at Geneva
Duty Station: GENEVA
Posting Period: 15 January 2018 - 28 February 2018
Job Opening Number: 18-Documentation and Information -UNOG-90526-R-Geneva (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

The position is located in the Library, Digital Services Section, United Nations Office at Geneva. The post is key in understanding and relating to the Library user groups and their requirements, as well as making recommendations on the monitoring and evaluation policy of the Library, and ensuring that the Library maintains an appropriate level of knowledge and application of digital solutions, including the digitization functions supporting the UN Official Documents System (ODS) and the UN Digital Library (UNDL). In addition, the post is the main point of contact and consultation with UNOG ICTS on all matters relating to the applications of the ICT Strategy to Library services, access and event management systems and related IT solutions including Indico.


Under the overall guidance of the Director of the Library and within limits of delegated authority, the incumbent will be responsible for the following tasks:

1.Researching Library’s user groups and their requirements:
Integrates and balances user and institutional needs, applying substantive experience as librarian to assessing users’ requirements relating to the various services offered by the Library, including the evolution of users’ needs over time and related trends. Identifies and categorizes the user groups of the Library and makes recommendations to increase the number of active users in each of the service areas of the Library.
Organizes user and service data collection processes in close collaboration with each of the Library Sections based on their distinct responsibilities.
Participates in the review and update of tools for efficient access by users to information resources and research guides and makes recommendations on tools and web solutions to inform users.
Interacts with other Services within the Secretariat on matters relating to customer satisfaction, user requirements, information tools and systems for users. Represents the Library, as required, in meetings and working groups on these matters.

2.Monitoring and Evaluation:
Evaluates the adequacy of tools and processes used at the Library to meet user requirements in all service areas. Submits recommendations to the Library management, including on information campaigns/materials to improve customer relations.
Writes periodic internal quality reviews of each Library Section with a view to identifying areas of development and innovation and makes recommendation to the Library management in this sense.
Collects and maintains statistical records and evaluates periodically the e-tools and digital solutions environment at the Library and studies solutions to improve access by and feedback from users to Library solutions.
Acts as the Library focal point for matters relating to monitoring and evaluation within UNOG and in contact with other relevant units of the Secretariat and specialized agencies, facilitating the sharing of good practices and the exchange of experience.

3.Supervising the implementation of the Library’s digital solutions work programme:
Provides coordination and management of resources to ensure that Library Sections receive the support they require to operate their systems and ensures the supervision of staff of the Library dedicated to digital services (1 P2 and 1 GS).
Acts as Library focal point with ICTS and takes initiatives to strengthen the collaboration with ICTS, including inter-departmental web-related projects and the deployment of new tools across UNOG such as Indico and similar applications.
Trains Library staff as appropriate on the use of web-based tools.

4.Performs other related duties as required.


- Knowledge of library operations and electronic data management.
- Knowledge of user segmentation, user requirements analysis, and programme monitoring systems.
- Ability to apply conceptual, analytical, and evaluative skills and identify issues, formulate opinions and make conclusions and recommendations.
- Ability to develop sources for data collection.
- Shows pride in work and in achievements.
- Demonstrates professional competence and mastery of subject matter.
- Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
- Is motivated by professional rather than personal concerns.
- Shows persistence when faced with difficult problems or challenges.
- Remains calm in stressful situations.
-Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

- Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
- Establishes and maintains productive partnerships with clients by gaining their trust and respect
- Identifies clients’ needs and matches them to appropriate solutions
- Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
- Keeps clients informed of progress or setbacks in projects
- Meets timeline for delivery of products or services to client

- Knowledge of tools and systems for programme monitoring and evaluation
- Keeps abreast of available technology
- Understands applicability and limitations of technology to the work of the office
- Actively seeks to apply technology to appropriate tasks
- Shows willingness to learn new technology

-Delegates the appropriate responsibility, accountability and decision-making authority
-Makes sure that roles, responsibilities and reporting lines are clear to each staff member
-Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills
-Monitors progress against milestones and deadlines
-Regularly discusses performance and provides feedback and coaching to staff
-Encourages risk-taking and supports creativity and initiative
-Actively supports the development and career aspirations of staff
-Appraises performance fairly

- Provides an environment in which others can talk and act without fear of repercussion;
- Manages in a deliberate and predictable way;
- Operates with transparency; has no hidden agenda;
- Places confidence in colleagues, staff members and clients; gives proper credit to others;
- Follows through on agreed upon actions;
- Treats sensitive or confidential information appropriately.


Advanced university degree (Master’s degree or equivalent degree) in the field of library or information science. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five (5) years of experience in library services with a minimum of three (3) years of experience in a library of an international organization. Experience using a library services platform and discovery tools as well as experience with e-tools and web-based applications related to user's group, monitoring and evaluation and digital services is required.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required.


Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

· For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 30 September 2017, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Iraq, Japan, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Seychelles, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela and Viet Nam.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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