Job Opening

Posting Title: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY, I (Temporary Job Opening)
Job Code Title: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY
Department/Office: Office of Information and Communication Technology
Duty Station: NEW YORK
Posting Period: 19 January 2018 - 18 July 2018
Job Opening Number: 18-Information Management Systems-OICT-91471-J-New York (A)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This internship is located in the Office of Information and Communications Technology (OICT), Department of Management (DM). The internship is UNPAID and full-time (five days per week for 35 hours), for a minimum duration of four (4) months and can be extended up to six (6) months. Interns will work under the supervision of the Global Operation Division's Director.

Responsibilities

•Preparing briefing notes based on technical and/or organizational research;
•Researching leading practices for Enterprise Applications;
•Reviewing and documenting internal operational processes to assist in optimization;
•Preparing training materials, user requirements and specifications;
•Training and educating clients on related IT topics;
•Drafting power point presentations for different audiences;
•Organizing information in excel spreadsheets to analyse trends and identify patters that need to be addressed;
•Analysing Information Technology statistics;
•Preparing operational reports;
•Preparing management reports;
•Assisting on the development of workflows in Visio;
•Preparing communication materials and articles;
•Assisting in other Information Technology functions as necessary;
•Attending and supporting the preparation of meetings, conferences, workshops and other events;
•Taking notes during meetings and creating the meeting minutes;
• Additional activities that may be required to ensure the success of the work team. The intern will have an opportunity to gain practical knowledge and understanding in the project and resources
planning, implementation, and operation of United Nations global information and communications technology.

Competencies

Core Competencies:
Communication:
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed

Teamwork:
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Client Orientation:
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client

Education

•To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:

1. Applicants are required to :
a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher) in Information Science, Information Systems, or a related field;
b) Or be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) in Information Science, Information Systems or related field;
c) Or have graduated with a university degree as defined in (a) and (b) above and, if selected, must commence the internship within a one year period of graduation;
d) If pursuing their studies in countries where higher education is not divided into undergraduate and graduate stages, have completed at least four years of fulltime
studies at a university or equivalent institution towards the completion of an Information Science, Information Systems or related degree.

2. Be proficient in standard office automation equipment (e.g. computer, scanner, printer, etc.) and software systems (e.g. Microsoft Windows 7 or similar; Microsoft Office or similar; Lotus Notes or similar, etc.)
•Be computer literate in standard software applications;
•Strong knowledge of data management techniques, quantitative analysis and methods
•Knowledge of key business tools (e.g. Microsoft Project, Excel, PowerPivot, PowerPoint);
•Knowledge on IT Service Management (ITIL Foundation) and Project Management (Prince 2 or PMBOK);
•Be familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms;
•Be familiar with applications development methodologies, including business analysis.
•Ability to attend technical or business meetings in English, document the discussion and prepare related meeting minutes which must correctly reflect agreements and action points;


3. Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the United Nations Charter.

4. And have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Work Experience

Applicants are not required to have professional work experience for participation in the programme.

Languages

English and French are the working languages of the United Nations Secretariat. For this position advertised, fluency in English is required. Knowledge of another official UN language is desirable.

Assessment

Applicants are encouraged to clearly indicate their areas of interests and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving UN department.

Potential candidates may be contacted by the hiring manager for further consideration.

Special Notice

To apply:
A complete online application (Cover Note and Personal History Profile) is required. To complete an online application, please create and complete a personal history profile (PHP) and a cover letter in the UN e-Recruitment system (careers.un.org).
Please ensure that you indicate your proficiency in the English language in your PHP.
Please note that incomplete applications with not be reviewed.
The cover note should include:
(1) Title of the degree currently being pursued by the applicant and the specific subjects taken;
(2) Expected graduation date from the degree programme that the applicant is enrolled in;
(3) List the IT skills and software programmes that you are proficient in;
(4) Explain how an internship with the Office of Information and Communications Technology in the United Nations fits within your career plans and why you would be the best candidate for this team.
Please note that due to high volume of applications received, ONLY successful candidates will be contacted.
In your Personal History Profile, be sure to include all past work experiences (if any), education, skills, languages and three references

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Sorry, this job opening is no longer available.
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