Job Opening

Posting Title: TELECOMMUNICATIONS OFFICER, P3
Job Code Title: TELECOMMUNICATIONS OFFICER
Department/Office: United Nations Logistic Base
Duty Station: BRINDISI
Posting Period: 23 March 2018 - 21 April 2018
Job Opening Number: 18-Telecommunications Technology-UNLB-91492-R-Brindisi (M)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

These positions are located in the United Nations Global Service Center, Brindisi in the Field Technology Service, Infrastructure and Operations Section. The incumbent is responsible for the improvement of quality and consistency in providing telecommunications management advice to all units and the development and maintenance of telecommunications functions as well as preparation of related briefs and documents. The Telecommunications officer provides support to the planning and organizing of training sessions on the mission’s telecommunications management functions and provision of content related support to the maintenance of databases.

Responsibilities

• Designs various telecommunications networks; manages the design, installation and maintenance of telecommunications systems such as C band and Ku band satellite systems, digital microwave systems and video conferencing equipment. Interfaces and with the local host government Intelsat designated signatory and the Intelsat Headquarters, regarding permission to deploy plus commissioning and verification testing respectively. • Drafts specifications and standards for equipment required; • Implements telecommunications standards; ensures guidelines are complied with, and that schedules and deadlines are met; • Manages the design, planning and installation of a wide range of HF, VHF and UHF equipment evaluates new HF/UHF/VHF equipment and develops any modifications or network changes required; • Manages the design, planning and installation of medium and high capacity telephone PABX systems; • Plans and directs major telecommunications systems projects of significant importance to the Mission; • Establishes performance standards for telecommunications equipment and services and recommends corrective measures to improve service quality and operational performance; • Provides planning support for rapid deployment of communications networks and infrastructure at the inception of new missions or projects, including visiting sites for technical reconnaissance missions; • Reviews the submission and processing of telecommunications requisitions for equipment supplies and spares; • Oversees the development of specifications for procurement of equipment and contractual services; • Reviews bid responses; Evaluates vendor's proposals; Analyses specifications; Performs cost-benefit analysis;• Recommends selection of the most suitable type of communications equipment; • Assists in establishing performance benchmarks for contractual services; • Coordinates with the communications assets management unit regarding the accountability of the inventory, the requisitioning system, ensuring minimum sparing and supplies levels, receiving and inspection of equipment, disposal of obsolete and defective items by property survey board action; • Manages the individual yearly work plan for telecommunications staff, and produces detailed performance assessments and evaluations for all staff supervised throughout the year; • Monitors the performance and service levels provided by contractors, ensures guidelines are complied with, ensures schedules and deadlines are met, takes action on any shortfalls recorded; • Supervises and provides professional leadership and work direction to unit supervisors, junior telecommunications staff, United Nations Volunteers(UNV), contractors, and service providers; • Initiates contact with counterparts within United Nations agencies to maximize inter-agency collaboration; • Manages and is responsible for the effective and efficient operation of all telecommunications networks located within the mission including individual units such as the Satellite, Microwave, VHF/UHF/HF, Telephone, Switchboard, Telephone Billing, Rigging, Communications Center and Office Equipment Units; • Acts as the focal point for inter-agency field security communications liaison; • Acts as the focal point for the telecommunications field budget preparation, providing cost estimates, monitoring budget allocations and expenditures and verifying that no overrun occurs; • Interfaces with local authorities and governmental offices to obtain telephone lines, frequency allocations, tower permissions, frequency allocations, and any other formality necessary to obtain and deliver telecommunications services to the Mission. • Plans new telecommunications systems and networks; implements enhancements and upgrades required; • Provides emergency communications capabilities in support of staff security and evacuation plans; • Participates in writing reports on telecommunications related topics, network requirements and strategy.• Oversees site surveys, site access applications, frequency coordination, radio coverage/link feasibility analyses path profiles and propagation tests, ensuring all ancillary equipment and accessories are compatible; • Provides expert advice regarding complex projects or third line complex repairs required on any equipment; • Implements and oversees Audio and Visual conferencing services, coordinates interconnectivity with other Telecommunications Engineers within other missions and United Nations Headquarters; • Oversees the financial aspects of the telephone billing and confirms all tariff are as per the standard rates; • Coordinates with telephone service providers and leased line carriers; remote site technical support staff, and facilitates service restoration during facility failures within the system; • Performs other duties, as assigned.

Competencies

Professionalism: Knowledge of a wide range of telecommunication systems with adequate skills for leading a team through the installation, maintenance and operation of these systems. Knowledge of operations of commercial telecommunications services, voice and data communications networks, telephony switching, radio, satellite, microwave and trunked radio communication systems. Ability to analyze, review, and make recommendations to improve the delivery of telecommunications services. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently;

Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; Makes sure that roles, responsibilities and reporting lines are clear to each staff member; Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; Monitors progress against milestones and deadlines; Regularly discusses performance and provides feedback and coaching to staff; Encourages risk-taking and supports creativity and initiative; Actively supports the development and career aspirations of staff; Appraises performance fairly.

Education

Advance university degree (Master's degree or equivalent), in programme management with specific emphasis to content and telecommunications management is required. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of advanced university degree. ITIL certification on intermediate level is desirable. Formal CISCO certification at CCNA level or above is desirable. PRINCE2 certification at practitioner level is desirable. Familiarity with UN system is an asset.

Work Experience

A minimum of 5 years of progressively responsible experience in telecommunications management, IT related experience and management of websites, or related area is required. A minimum of three years of experience in a field operation of the UN or similar international organisation or non-governmental organisation in a conflict or post-conflict setting is required. Experience in managing enterprise scale Wide Area Networks (WAN) is desirable. Experience in managing medium to large technical teams is desirable.

Languages

English and French are the working languages of the United Nations. For this position, fluency in English (both oral and written) is required; knowledge of French is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
- An impeccable record for integrity and professional ethical standards is essential. All staff of the Ethics Office are required to submit a financial disclosure statement upon appointment and annually thereafter.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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