Job Opening

Posting Title: INFORMATION SYSTEMS OFFICER, P3 (Temporary Job Opening)
Job Code Title: INFORMATION SYSTEMS OFFICER
Department/Office: United Nations Multidimensional Integrated Stabilization Mission in Mali
Duty Station: BAMAKO
Posting Period: 24 January 2018 - 30 January 2018
Job Opening Number: 18-Information Management Systems-MINUSMA-91905-J-Bamako (M)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

This position is located in Bamako, in the Information Systems and Telecommunications Technology section of the United Nations Multidimensional Integrated Stabilization Mission in Mali (MINUSMA). The Information Systems Officer reports to the Chief of Section.

Responsibilities

Within limits of delegated authority and depending on location, the Information Systems Officer is responsible for the following duties:
• Leads projects involved with feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems applicable to law enforcement agencies such as the Police
• Develops detailed system and functional specifications, along with user documentation for major systems, including radio communications systems
• Researches, analyzes and evaluates new technologies and makes recommendations for their deployment
• Participates in writing reports and papers on systems, system requirements, information strategy, information management and related subjects.

Application Support & Systems Administration
• Provides specialized advice to users, and analyzes user requirements to be used for the development of new applications
• Maintains, upgrades and enhances operational systems; troubleshoots and provides ongoing user support, resolves difficult problems, advises on the use of new techniques, and monitors transactions to measure performance and continued effectiveness of systems
• Develops and maintains applications that require integration of interrelated systems; makes recommendations for these applications with regards to systems integration and interconnectivity requirements
• Ensures that appropriate data security and access controls are maintained for network based applications deployed over Local- and Wide Area Networks
• Organizes and performs unit and integrated testing by designing and implementing test bases; assists clients/users in acceptance testing
• Develops training materials, operating and user manuals; trains staff on assigned systems
• Develops disaster recovery plans and ensures appropriate planning and training of the responsible technical support elements.

Internetworking & Infrastructure
• Develops plans for major IT systems projects within the mission, monitoring the progress of the design, installation and commissioning of the various networks and systems
• Assist the team in the operation and maintenance of internetworking systems that includes routers and switches, operating systems platforms, database management systems, servers, workstations, and related equipment
• Devises and administers disaster recovery plans; provides training for support staff to implement these plans to ensure optimal readiness
• Responsible for the proper implementation of backup and recovery procedures
• Maintains a regular review of the network resources access control, data security, and server and data stores security systems
• Ensures all information security systems are properly configured and maintained
• Oversees the user access control for network resources and overall network security
Knowledge in graphic design technologies to support the SPC public information efforts is desirable

Competencies

• Professionalism: Knowledge of Information Systems, Information Technology and Information Management, particularly in systems analysis and design and in radio communications, database design and development, application development and support, and internetworking; knowledge of high level programming languages with demonstrated proficiency in programming and analysis, to include functional, structured, object-oriented, scripting and query languages; good knowledge of document design and management, graphic designs skills, hardware and software systems; strong analytical and problem-solving skills, with proficiency in the development and implementation of systems of moderate size/complexity; good knowledge of internetworking with routers, switches, and other telecommunications systems; knowledge of interactive systems; good knowledge of the organization’s information infrastructure and IT strategy; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with an additional two (2) years qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five (5) years of progressively responsible experience in Information Systems and Technology or related areas is required. At least one (1) year of work experience in supervising a large team of technicians, and providing direct user assistance. Experience in Information Systems and Technology used by the United Nations common system in support of peacekeeping operations is desirable. Experience in developing policies, technical guidance and SOPs for ICT security for a peacekeeping mission is desirable. One (1) year experience in managing ICT infrastructure with a network of 2,000 connected devices is desirable. Knowledge and Support Umoja ESS/MSS and SCM module, certification in Umoja for Service Desk Support is desirable. Certification for Umoja Security Liaison Officer (SLO) is desirable. Knowledge of iNeed CRM application. Knowledge of COSMOS – SharePoint.

Languages

French and English are the working languages of the UN Secretariat. For the position advertised, fluency in English (both oral and written) is required; knowledge of French is desirable

Assessment

Evaluation of qualified candidates may followed by informal interview.

Special Notice

Notes:
This Temporary Job Opening is for an initial period of 6 months. Further extensions are subject to availability of funds. Both internal and external candidates are encouraged to apply.

• A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further “stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…” Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified.

• Upon separation from service, including, but not limited to, expiration or termination of, or resignation from, a fixed-term, continuing or permanent appointment, a former staff member will be ineligible for re-employment on the basis of a temporary appointment for a period of 31 days following the separation. In the case of separation from service on retirement, a former staff member will be ineligible for re-employment for a period of three months following the separation. This equally applies, mutatis mutandis, with respect to a former or current staff member who has held or holds an appointment in another entity applying the United Nations Staff Regulations and Rules and who applies for a temporary position with the Secretariat.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

• Subject to the funding source of the position, this temporary job opening may be limited to candidates based at the duty station.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions.

• The expression “Internal candidates”, shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15.

• Please note that candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

• For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1.

• The Staff Regulations, Staff Rules and administrative issuances governing staff appointments can be viewed at: http://www.un.org/hr_handbook/English

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.

• Staff members are not eligible to apply for the current temporary job opening if they are unable to serve the specified duration of temporary need before reaching the mandatory age of separation. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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