Job Opening

Department/Office: Regional Service Centre at Entebbe
Duty Station: ENTEBBE
Posting Period: 05 February 2018 - 11 February 2018
Job Opening Number: 18-Administration-RSCE-92290-F-Entebbe (M)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

This position is located in United Nations Regional Service Centre, Entebbe. The Incumbent will serve as head Deputy Chief of the Regional Service Centre Entebbe (RSCE). The Deputy Chief RSCE will report to the Chief of the Regional Service Centre, Entebbe. The incumbent is to provide support to the Chief RSCE in the administration and running of the RSCE, while also being
responsible for project management, quality assurance matters as well as streamlining the processes in the RSCE involving various systems in place. The incumbent of
this position manages all budget and performance reporting activities, as well as the activities of 5 sub-unites that fall under his/her direct supervision.

The RSCE employs a Service Delivery Module which has a Service Line approach; this serves to offer improved performance with:
- A process-based approach better suited for high volume transactions (as at the RSCE);
- Standardized service delivery with equivalent outcomes for all client missions, and,
- Continuous focus on improving the overall performance of the process.

It emphasizes on a higher client satisfaction rather than functional requirements, which are demonstrated mainly by a faster processing time for transactions.

It also serves to strengthen accountabilities by:
- Clearly defined service delivery expectations linked to roles and responsibilities established with in the service level agreements;
- Increased ownership of end-to-end processes and KPIs;
- Better contribution to achievement of the Global Field Support Services (GFSS) objectives.


Under the direct supervision of the Chief RSCE, the Deputy Chief RSCE will perform the following functions:
- Support the Chief RSCE in the overall management of support services to all Centre components by planning, coordinating and delivering administrative and logistical services including management of staff and budgetary resources;
- Serve as the focal point and advisor to Chief RSCE and other Centre management staff on all matters pertaining to the administration of resources of the Centre;
- Contribute to the implementation of the Centre/office mandate by providing the necessary managerial, logistical and administrative support required for the fulfillment of the mandate;
- Establish a set of sound procedures, practices, standards and tools that are consistent with UN policy and practice in order to ensure proper budget, accounting, financial, property and human resources management and control;
- Ensure development, preparation, coordination and monitoring of overall work plans, strategies and programs for the administrative and service support activities of the Centre and takes the lead in securing the required human and financial resources for the Centre;
- Advocate for, and ensure through collaboration with all stakeholders, the implementation of the Global Service Delivery Model and other relevant DFS or Organizational strategic initiatives and allows for efficiencies wherever possible;
- Provide guidance, support and supervision to senior support staff;? Manage relationships, through the compliance unit, with audit and evaluation services as appropriate;
- Ensure provision of guidance, performance evaluation, supervision and mentoring to all administrative and support service staff in the areas of his/her responsibility;
- Provide effective management of human, financial and material resources of the Centre;
- As part of the pool of certifying officers, certifies Centre expenditure as per authority delegated by the UN Controller;
- Plan and oversee the management of activities of the subunits of his/her office;
- Ensure that substantive work programmes and activities are carried out in a timely manner;
- Coordinate, manage, and supervise diverse projects undertaken by the subunits;
- Provide substantive reviews of drafts prepared by others in the subunit under his/her responsibilities.
- Act for Chief RSCE during his/her absence; and performs other related duties as required


- Provides support to the Principal Administrative Officer (Chief RSCE) in the administration and running of the RSCE, while also being responsible for the project management, quality assurance matters as well as streamlining processes in the RSCE involving various systems in place.
-Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter;
- Is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
- Is motivated by professional rather than personal concerns;
- Shows persistence when faced with difficult problems or challenges;
- Remains calm in stressful situations.
- Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed

-Takes ownership of all responsibilities and honours commitments
-Delivers outputs for which one has responsibility within prescribed time, cost and quality standards
-Operates in compliance with organizational regulations and rules
-Supports subordinates, provides oversight and takes responsibility for delegated assignments
-Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Managerial Competencies:
Managing Performance:
-Delegates the appropriate responsibility, accountability and decision-making authority
-Makes sure that roles, responsibilities and reporting lines are clear to each staff member
-Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills
-Monitors progress against milestones and deadlines
-Regularly discusses performance and provides feedback and coaching to staff
-Encourages risk-taking and supports creativity and initiative
-Actively supports the development and career aspirations of staff
-Appraises performance fairly

Judgement/ Decision-making:
-Identifies the key issues in a complex situation, and comes to the heart of the problem quickly
-Gathers relevant information before making a decision
-Considers positive and negative impacts of decisions prior to making them
-Takes decisions with an eye to the impact on others and on the Organization
-Proposes a course of action or makes a recommendation based on all available information
-Checks assumptions against facts
-Determines that the actions proposed will satisfy the expressed and underlying needs for the decision
-Makes tough decisions when necessary


Advanced university degree (Masters or equivalent) in business or public administration, human resources management, finance, accounting, or related area is required. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree. Professional designation in human resources, financial services, project/programme management or related area is desirable.

Work Experience

At least 10 (ten) years of progressively responsible experience in administration, human resource management, finance, accounting, logistics, or related area is required. Finance experience and/or qualifications must be sufficient to meet Department of Management (DM) requirements for designation. Experience working with UN rules and procedures is desirable. Experience in the United nations or similar organization, particularly with a United Nations field operation and/or professional experience with UN agency in the field in a conflict or post-conflict setting is desirable. Five (5) years experience in a managerial position in a national or international setting is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required. Knowledge of another UN language is an advantage.


Evaluation of qualified candidates may include an informal interview.

Special Notice

This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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