Job Opening

Department/Office: Department for General Assembly and Conference Management
Duty Station: NEW YORK
Posting Period: 07 February 2018 - 23 March 2018
Job Opening Number: 18-Public Information-DGACM-92361-R-New York (G)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

The position is located in the Office of the Under-Secretary-General (USG), Department for General Assembly and Conference Management, New York. The Public Information and Multilingualism Officer supports the USG/DGACM in the delivery of mandates as the Secretariat-wide Coordinator for Multilingualism, in line with General Assembly Resolution 71/328. The incumbent works in close coordination with the multilingualism focal points in all Secretariat entities, as well as language services in New York, Geneva, Vienna and Nairobi, Department of Public Information and individual and groups of Member States. The incumbent reports to the Chief of Office of the Under-Secretary-General for General Assembly and Conference Management.


Within delegated authority, the Public Information and Multilingualism Officer will be responsible for the following duties:

Provides analytical, organizational and technical support as well as policy advice to the USG/DGACM in her capacity as Secretariat-wide Coordinator for Multilingualism, as well as to other entities of the Secretariat on the development, management and implementation of United Nations multilingualism policies, procedures and practices and related public information and outreach activities aimed at implementation of the GA mandate of integrating multilingualism as a core organizational value into all areas of work of the Organization, as well as other overarching mandates formulated in General Assembly Resolution 71/328; facilitating through strategic communication and outreach support replenishment of the Organization's pool of language professionals qualified to provide mandated interpretation, translation and other language services in support of the multilingual intergovernmental processes.

Takes the lead in planning, development and implementation of wide, far-reaching and complex communications campaigns relating to multilingualism where appropriate, works with all Secretariat entities to develop ways to achieve multilingualism goals Secretariat-wide and to incorporate the campaign message and themes into all relevant events and products.

Provides advice and expertise to managers and senior officers and other staff on matters of multilingualism; anticipates and resolves communications/public relations issues/problems.

Coordinates and compiles inputs for the reports of the Secretary-General on multilingualism and related matters, in response to General Assembly resolutions on multilingualism; pattern of conferences; and questions relating to information.

Prepares or oversees preparation of a diverse range of information, outreach and communications materials for raising the issue of multilingualism and language parity, as a core value of the Organization and a principle to be adhered to in the planning and implementation of programmes, in senior advisers and management meetings, as well as at the Head of Department level.

Drafts complex material for UN newsletters, periodicals, reports and other communication materials and edits drafts prepared by junior officers.

Supervises evaluations of results and impact of communications activities and reports on current trends and developments.

Represents the Coordinator for Multilingualism in meetings, events and conferences and in the network of multilingualism focal points as required; coordinates initiatives and new approaches across the Secretariat that support multilingualism; collects and centrally maintains data, best practices and lessons learned about multilingualism and language policies; supports the implementation of the endorsed terms of reference and programme of work of the Coordinator for Multilingualism; provides guidance to all multilingualism focal points as needed in delivering their responsibilities. Fulfills speaking engagements and makes presentations to groups on UN activities and advocate issues of concern; organizes media coverage and arranges for media contacts, briefings, interviews on major issues and events in connection with multilingualism and related topics.

Builds information networks; plans and oversees maintenance of publicly accessible information materials on the United Nations; plans and develops outreach activities.

Produces or oversees production of materials for print/electronic/voice/visual media.

Ensures that the succession planning targets of the language services are supported through collaboration with the network of universities that have concluded memorandums of understanding, or similar arrangements, with the United Nations on cooperation in training language professionals, as well as through collaboration with professional associations and other organizations that promote multilingualism.

Ensures effective dissemination of information on the Language Competitive Examinations and other relevant recruitment processes among the Organization's partners; promotes the visibility of careers in United Nations Conference Services, in particular language related careers; attracts highly competent and qualified candidates to work for the language services of the United Nations Secretariat utilizing web-based tools and social media and other innovative communication methods, as appropriate.

Supervises the work of the Communications Officer and other junior staff or interns as needed.


Professionalism: Knowledge of the substantive field of multilingualism policies, procedures and practices and related public information and outreach activities of international organizations such as the United Nations. Ability to produce reports and papers on language policy issues and to review and edit the work of others. Ability to conceptualize, design and implement information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to produce a variety of written communications products in a clear and concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff;
encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.


Advanced university degree, (Master's degree or equivalent degree) in public information, communication, humanities, law, journalism or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in public information, communications, language disciplines, international relations, or related field. Experience in the intergovernmental machinery of international organizations is desirable. Experience in conference management is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and French is required. Knowledge of another official UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 30 November 2017, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Iraq, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Seychelles, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela and Viet Nam.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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