This position is located in the Social Media Section of the Digital and Promotion Branch in the News and Media Division, Department of Public Information (DPI). The Section is responsible for devising, implementing and managing the multilingual social media strategy of the Department, in line with its overall communications guidance, priorities and messaging and as guided by administrative policies on the institutional use of social media. The incumbents will report to directly to the Chief of Section. This temporary job position is available as soon as possible for an initial period of six (6) months with the possibility of extension.
Within limits of delegated authority, and under the guidance of the Section Chief, the incumbent will be responsible for the following duties:
•Provides specialized assistance in the production and delivery of information communications products and services: researches a broad scope of information sources, compile and present information for use in the preparation and production of communications products/services for external audiences; serves as the online marketing and promotion coordinator by overseeing the day-to-day marketing activities and working closely with content producers to ensure appropriate branding is line with brand policy; undertakes proactive call and directs mail initiatives to build a client base and nurture relationships; produces a wide range of promotional products.
•Develops data collection mechanisms to gather data on the audience and end-users of UN audio/visual products by: performs junior photo-librarian functions that include provision of public information and library research services to requester of photographic materials, and cataloging/indexing of photographs; oversees the distribution of audio and video materials; ensures the good management of the film/video archives, and the proper safekeeping/preservation of historical audio/visual materials; assists in the production and editing of a wide range of appropriate content for publication on social media platforms whether currently in existence or which emerge at any point in the future; researches diverse print and electronic information sources for topics and materials for projects; suggests ideas on content, scripting, captioning, articles, narration texts, audio excerpts, design elements; selects and catalogues text/ audio / visual materials and evaluates quality for inclusion in productions, and obtains requisite clearances and copyrights; prepares detailed “shot lists” of video and film material; transcribes audio materials available only on audio format, etc.
•Participates in planning and execution of live content or recording of content; directs camera crews filming outside headquarters on location; serves as back-up producer and as assistant camera director; books studio time and schedules pre-production and post-production editing sessions for publication and distribution online; performs digital audio editing of inserts and other recorded components of content; coordinates the narration, excerpts and music segments of scripts for final recording and production; produces scripts, and cue cards; arranges for interviews, including two-way live interview situations; provides logistical support and facilitates the movement of technical personnel and artists during live recordings; identifies and selects appropriate and relevant excerpts of speeches and statements for voice-over processing and language adaptations; coordinates translation/adaptation of scripts, the recording of narrations and the preparation of electronic titles and graphics, etc.
•Assists in the electronic dissemination of programmes; prepares, maintains and updates UN social media accounts and other official online outlets, to include drafting and editing content; uploads/downloads audio / video files and maintains file structures and digital repositories; Identifies and prepares new material for inclusion on appropriate social media accounts and other online outlets by: researching various information sources for relevant material and cross-checking information with author offices as required; identifying, retrieving and downloading pertinent documentation and other information in requisite programming languages for relevant and appropriate digital format or inserting into database after determining appropriate categorization;
•Manages updates and further develops internal databases; update social media accounts and other online outlets; generates a variety of standard and non-standard statistical and other reports from various databases.
•Organizes and executes special events, coordinating with diverse partners and the media to highlight and publicize key events; handles administrative coordination in support of special training and other programmes; provides guidance and training to junior staff.
•Performs other duties as assigned.
Professionalism: Knowledge of processes and procedures related to the communication, production and dissemination of public information. Ability to research and gather information from a variety of sources. Knowledge on how to Identify and prepares new material for inclusion on appropriate social media accounts and other online outlets as well as updating, drafting and editing content on social media accounts and other online official outlets. Shows willingness to learn new technology; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Ability to work accurately and under pressure in a small team. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.
Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.
Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
High school diploma or equivalent.
A minimum of seven (7) years of relevant experience in public communications, production and dissemination of information communication products and services on any social media platform or related area is required. Experience in management of the film/video archives, and the proper safekeeping/preservation of historical audio/visual materials is desirable. Experience planning and execution of live content or recording of content is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and Portuguese is required. Knowledge of another UN official language is an advantage.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
- This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
- Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test in English at the United Nations Headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International Criminal Tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia; or the United Nations Accounting or Statistical Assistant Examination at the United Nations Headquarters may be accepted in lieu of the GGST.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.