Job Opening

Posting Title: Senior Financial Information Assistant, G7
Job Code Title: Senior Financial Information Assistant
Department/Office: Office of Programme Planning, Budget and Accounts
Duty Station: BANGKOK
Posting Period: 22 March 2018 - 20 April 2018
Job Opening Number: 18-Finance-DM OPPBA-93752-R-Bangkok (O)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting

The position is the Local team leader of the Master Data Management (MDM) Section located in Bangkok which reports to the Financial Information Operations Service (FIOS), Office of Programme Planning, Budget and Accounts, Department of Management. The incumbent reports to the Master Data Team Leader in Bangkok and also to the Chief, Master Data Team in New York.


•Provide leadership and work direction to assigned project team, and/or mentor and supervise the work of new/junior officers, contract staff, and other personnel.
•Gathers and reviews requirements for development of financial, performance and monitoring reports and provides relevant support to finance users. Participates in the development, programming, testing, debugging and implementation of financial application system servicing OPPBA ((select from ERP, Nova, Travel Claims Portal, Contributions, Monitoring tools (Payroll, Invoice tracker, iNsure, Ticket payment portal), OPICS, SWIFT, Eastnets Reporting Tax system (STARS), Chase Insight and Bloomberg, FXALL, Bottomline Check Printing, Budget systems (BIS, Excel), Funds Monitoring tool (FMT) and Troop Costs as examples, CTS (bank reconciliation application), Payroll Information tool, F256 (Financial Authorization), eRemittance, PCMS (Pre-Paid Card Management System)). Liaises with users to define and specify requirements, develops tests and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools.
•Prepares technical and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations.
•Provides support for deployed computer application systems including version management, data recovery and deployment to users’ offices; performs ongoing reviews with users and developers and responds to user requests.
•Supervise team members as well as performs daily operational tasks of creating and maintaining all types of Business Partner information for SAP.
•Co-ordinate with equivalent counterpart in Valencia to ensure that a shift handover is effectively done and that open items are communicated between the two teams.
•Monitor and address requests received according to pre-set Customer Relationship Management (CRM) workflow.
•Monitor request statistics and provide reports to Central Master Data Team Leader in Bangkok and to the Chief of Master Data in UN Headquarters New York
•Maintains the integrity of business partner data, undertakes data cleansing, enhances the quality of data and provides accurate reports and ensures adherence to Service Level Agreements.
•Escalate problems encountered to the Central Master Data Service Desk in UNHQ-NY.
•Provides support in maintaining Financial Master Data. Coordinates the overall operations related to the Master Data Maintenance
•Assists in the development as well as maintains and enhances procedures, Standard Operating Procedures (SOPs), reference documents, work status posted in the collaboration space and keep them updated for the use of MDM team members and management.
•Provides training and guidance to team members and peers.
•Consults/Coordinates with the Office of Programme Planning Budget and Accounts (OPPBA), Office of Central Support Services (OCSS) and Office of Human Resource Management (OHRM) MDM Teams, Umoja (SAP) Technical Support Staff, Office of Information Communication and Technology (OICT) help desk and other concerned parties to resolve issues encountered.
•Acts as liaison with main stakeholders to effectively process requests and to optimize working practices.
•Performs other duties as required.


• Professionalism: Knowledge of organizational software and application systems. Advanced knowledge of Microsoft Office applications including Excel, Access, Word and PowerPoint; ability to respond to changing requirements and assignments. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

• Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

• Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.


High school diploma or equivalent.

Work Experience

A minimum of ten years of experience in finance, accounting, budget or business administration, information systems management or a related area is required. Experience managing a team is required. Experience working with an Enterprise Resource Planning (ERP) such as SAP is required. Experience in Master Data Management is required. Experience in information systems support, customer service management or related area is required. Experience with managing services in geographically distributed environment is desirable. Experience with a Customer Relationship Management (CRM) system such as Siebel is desirable


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of French is desirable.


Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice

The funding for this position is of a temporary nature. Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Assessment Support Test (ASAT) in English at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, or ICTY or the United Nations Examination for Accounting Assistants (AACE) at UN Headquarters or passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration for this post.

Staff Members are subject to the authority of the Secretary-General and to assignment by the Secretary-General. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The Staff Regulations, Staff Rules and administrative issuances governing staff appointments can be viewed at:

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
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