Job Opening

Posting Title: Policy and Best Practices Officer, P4
Job Code Title: Policy and Best Practices Officer
Department/Office: United Nations Support Office in Somalia
Duty Station: MOGADISCIO
Posting Period: 28 May 2018 - 26 June 2018
Job Opening Number: 18-Political Affairs-UNSOS-97308-R-Mogadishu (M)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Sorry, this job opening is no longer available.

Org. Setting and Reporting

This position is located in the United Nations Support Office in Somalia (UNSOS), in the Director’s office. The Policy and Best Practices Officer will be based in Mogadishu and reports to the Director.


Within delegated authority, the Policy and Best Practices Officer will be responsible for the following duties:

Promote and facilitate organizational learning and the sharing of knowledge within the mission and between the mission and other missions and UNHQ:
• In consultation with the Director and the Senior Leadership Team, and assisted by the Policy and Best Practices Section at UN Headquarters, develop a knowledge management action plan that will address the Mission's operational learning needs.
• Promote the active use of the DPKO-DFS knowledge sharing tools and systems, such as the Policy and
Practice Database, End of Assignment Reports, Surveys of Practice and After Action Reviews including through the establishment and support of a network of best practice focal points within the Mission.
•Support the Director and other senior mission managers upon request, in identifying gaps in existing official guidance, as identified through needs assessments, evaluations, lessons learned studies, etc. and developing guidance where needed based on identified gaps resulting in improved Mission performance.
• Provides inputs to draft guidance as needed, when consulted by UNHQ offices.
• Initiate and coordinate outreach activities, conduct-training workshops, seminars, etc.; make presentations on policy, best practices and lessons learning issues.
• Facilitate and/or generate good practices and lessons learned on various mission work processes, operational responses, organizational systems, mandate implementation, etc.
• Research, analyze and present information gathered from diverse sources.
• Collect, store and share best practice materials originating in the Mission with UNHQ and other missions through the Policy and Practice Database, Communities of Practice and other channels and information sharing fora.
• Prepare and share with mission leadership syntheses of lessons learned and recommendations documented in the mission's knowledge sharing reports, as required.
• Organize follow-up action as required on studies undertaken, seminars or workshops on mission specific best practices and lessons learned activities.
• Liaise and coordinate with UN partner organizations, national and international organizations and academic institutions on all issues related to lessons learning and knowledge sharing.
• Provide other learning and research services to the Mission as required.

Support the establishment of a mission-wide system of policy and guidance development based on lessons learned and good practice:
• Promote the integration of lessons learned, good practices and other operational knowledge into work processes, guidance and planning scenarios.
• Develop, on behalf of the Mission management, an appropriate mechanism for considering and, following up on local-level recommendations generated by knowledge sharing mechanisms.
• Take an active part in the network of Policy and Best Practices Officers and in developing and maintaining the network of mission focal points.
• In consultation with the Director and the senior mission leadership, and supported by the Policy and Best Practices Section (UNHQ), assist the mission with designing and implementing a mission specific guidance development process.
• Support the Director and other senior mission managers upon request, with the development, review, approval and dissemination of mission specific guidance.
• Support alignment of DPKO-DFS policy development priorities with Mission guidance development priorities.
• In consultation with the Director and the senior mission leadership, and assisted by the Policy and Best Practices Section, support coordination of and/or implementation of policy reviews and studies.
• Coordinate policy development on cross-cutting issues, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies
• Liaise with UN partner organizations, national and international organizations and academic institutions on all issues related to policy/guidance development.

Serve as the head of the unit under the direct supervision of the Director:
• Supervise the work and staff of the Policy and Best Practice Unit.
• Prepare team work plan ensuring balance between maintenance and ad hoc tasks and projects.
• Monitor the implementation of activities against a timeline for deliverables and adopt contingency plans when faced with competing priorities.
• Ensure timely resource mobilization for team projects requiring extra budgetary resources.
• Provide advice and support to Military and Policy Best Practices Officers in the mission where they exist.
• Ensure effective team contribution to improved policies and best practices guidance and implementation.


Professionalism: Demonstrated ability to complete in-depth studies and reach conclusions on possible causes and solutions to problems in specific areas; excellent research, drafting and analytical skills; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of peace operations. Demonstrated understanding of field work in a conflict or post-conflict situation. Demonstrated ability to identify policy needs and awareness of methodologies for policy development or lesson learning. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep
informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services of clients.


Advanced university degree (Master's degree or equivalent) in International relations, peacekeeping, International Organizations, Business Administration and Management, public administration, human resources, social studies or humanities related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

At least 7 years of progressively responsible experience in international affairs, preferably in the area of knowledge management, organizational learning, policy development or evaluation. Field experience in a conflict or post-conflict environment is desirable. Experience with leading, coordinating and communicating change management initiatives with diverse stakeholders is highly desirable. Experience in programme management/evaluation is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Sorry, this job opening is no longer available.
Home | Privacy notice | Site map | Fraud alert | Contact Us
Copyright 2023 United Nations. All rights reserved